December 2023 by Carlos Lema Siaba
Very rude Store manager, I took my god in, well behaved I my add, very short lead next to my leg at all time, she made a beeline for me and the 1st words are ? you with the dog get out of my store? didn?t bother asking politely, didn?t want know if it is a support animal. I stood my ground, left when I need it to, but I didn?t spend the £145 I was going to spend in a new pair of trainers for my son. Store Manager she needs to be retrained on how to approach people.
October 2023 by Charlotte King
Very rude staff, shop assistant told us to go to another shop staff who was the manager and then he told us, someone else will help us. Don?t think they want to make a sale!
September 2023 by Shehzad Ahmad
NEVER go here. I went to get shoes for my child, He said they were uncomfortable so I went and decided to replace or return them, I went to the manager and he said that they were dirty even though my son wore them for about a few hours, they were in perfect condition and I even cleaned them beforehand, the manager was very rude and was absolutely not helpful. Please do not come to this JD, there is a Sports Direct in front of Southside so I advise you to go there. Absolutely HORRIBLE Jd, never expected this from you? I won?t even give this JD In particular a single star .You can see the picture, tell me if I am wrong.
July 2023 by Lisa
Staff more interested in serving young girls.When returned trainers was made to feel a criminal by 2 staff
June 2023 by Vivian Charge
It was quiet when I went in on Sunday. Had a variety of clothing.
February 2023 by mads ?Mads?
Rude, unhelpful staff. Literally avoiding eye contact with you. Hate these sorts of places at the best of times, but this place really proves why.
January 2023 by Linie Blinie
I rather buy online as any jd you go to never has 6.5 adult shoes so was quite dissapointed
January 2023 by Devon
Literally the worst service I've ever received pretty much anywhere I've been in ever. I was treated like a homeless dude, I swear. Very unhelpful and expecting me to hand over £165 for a pair of trainers half off the display? This practice is ridiculous and cannot expect people to hand over their hard earned wages for inferior items. Sort it out and your drawn out staff. They could have been zombies with attitude problems.
January 2023 by Alistair Millar
Why are all sport?s retailers such bad places to shop in? This is just like the rest. Particularly poor range of products here.
December 2022 by Nilofar Aslam
WORST WORST WORST CUSTOMER SERVICE AND ZERO KNOWLEDGE IN CUSTOMER HANDLING ?The Lady Manager is Boss in JD wandsworth southside shop. After buying shoes for 50 pounds not even an hour when we are returning the shoes. She had denied to refund it. One of awful experience with the lady in the entire UK ??. Never recommend anyone to go that shop due to that lady . Until she is there no customer will turn in to this shop@ JD management please take necessary action on that lady as you are not serving customer and customer is not satisfied with the service.. very disappointed ?
December 2022 by Tom P
Terrible service. Prices of clothes are different to what is being advertised.I get to the till to find out the offer trousers is incorrect. Like not even an apology. Wasted my time on this branch. Not coming back for sure.
November 2022 by Paris M (bdothyp3)
DO NOT WASTE YOUR TIME AND MONEYI made 2 separate purchases from JD's. the first time I only received 1 of my items and the rest I was told would be delivered. I ended up canceling the order myself and got my money back. The second time I order I didn't get any of my items at all. I filled out their missing orders form and then was ignored well past the time I was told I would get a response. When I chased for an update I was told it's been rejected as they believe I've received all my items and that I should contact my payment provider. Never shopping here again. JD used to be a good shop I am warning everyone I know to not shop here at all. absolutely horrible.
November 2022 by Natalie West
Avoid this shop at all costs. The staff are terrible, surly, moody, unhelpful and rude. If you don't like your job THEN LEAVE. There are so many jobs out there atm there really is no excuse.
July 2022 by Thomas Lambert
I came into the store to quickly buy some trainers. The member of staff was exceptionally rude and I left to buy them online at home. Why the high street is dying in a nutshell.
July 2022 by Shalihah Downer
I rather buy online as any jd you go to never has 6.5 adult shoes so was quite dissapointed
