February 2024 by Dane Mann
You have to come and see it,,
February 2024 by Zoe Hoskins
Rude staff. Foreign middle-aged blonde woman accused me of shoplifting with absolutely no rationale or proof. After thoroughly searching my bag and dropping new clothes I had just bought from other stores on their dusty floor, she realised that I had in fact, not shoplifted and yet I got no apology for being harassed.
January 2024 by Rhys Holland
I was dreading coming to the store today due to the expected business so close to Christmas but I really did need some last min prezzies for the family.A wonderful young lady, Aybar (sorry if this isn?t the right spelling) was quick to see my anxiousness and helped to calm me down and facilitate a wonderful shopping experience, cracking jokes and making me feel at ease. i was really impressed with her helpful attitude given how busy the store was. I am very pleased with my purchases and will be returning.Thank you
December 2023 by Asmaa A
The two ladies downstairs around 2.30-3.30 PM had a terrible attitude when I asked about something in stock. They didn't bother making eye contact or helping me find it. After their unfriendly response, I felt awkward asking again because they didn't seem happy with me. It's uncomfortable when you're made to feel that way for simply inquiring about an item. I'd say, steer clear of this place to avoid that kind of service. AVOID AVOID AVOID
December 2023 by Like exploring
It becomed expensive
November 2023 by Martha Lucia Arias Garcia
Very pretty fashion
November 2023 by Kristi Nelson
Terrible service. Would say it?s the worst service I?ve received from any H&M store in U.K. or abroad. Refused to return items from online even if the corporate office says it is accepted. This location should just be closed.
November 2023 by Leila Bliss
Love H&M! I think they should put the actual dress size on leggings though
October 2023 by Kitty B
Closing the fitting rooms at 6 when they close at 7 is just ridiculous. Horrible customer service
August 2023 by Harry Smith
When I wanted to look for a shirt, i was instantly attacked by the staff member. She had asked if I needed something or needed a hand before she came over and wouldn't leave me alone when I said it was okay thank you.
July 2023 by imran raja
Awful service by the woman at the counter didn?t allow me to pay with card I told her I don?t have my glasses and I won?t be able to do this comfortably on self service - she totally ignored my request and when I scanned all t shirts 3 of them have security tag she did not even inform me or tell me to take them out. Totally awful service - shown no interest to a paying customer I will make an official complaint and I now have to make another trip - I wonder how much merchandise me being stolen - even the alarm went off and no one stopped me. Does any one care in that place? Let me tell you no! Lady who serviced me today at 3:30 - should not be in customer facing role
July 2023 by Amanda Ajayakumar
Missing things like the underwear section, but what they have is good..
June 2023 by Clementine
This place is an actual joke. The ?self checkout? is basically just forcing people to work in the shop. You have to use a hand held scanner to scan everything, take the hangers off, use the little machine to take the security tags off and then bag it all meanwhile the queue snakes around the entire store and there are 3 members of staff stood behind the till doing nothing. Everytime I come into this H&M I regret it. Just close it down already.
June 2023 by E R
the most gormless staff ever, need to sort out their till system, self service is just laziness, it?s an old till turned around the other way, and if staff are just stood there watching anyway, why can?t they just serve
June 2023 by Valentina Nurchi
Rarely I see something nice in this high street chain and I lose hope once againg having to encounter grumpy unhelpful arrogant staff who should not be working in retail or around the public ever!!!