January 2024 by Binay Aryal
It's very busy centre and difficult to book on days we like but once booked, all is taken care of with a smile.
December 2023 by Sabina
Through my own ignorance and fault, I couldn?t get my headlight fixed so I got a full refund. And they kindly fixed my brake light.
December 2023 by Freddie Frampton
They changed my car headlight in two minutes after arrival. Very efficient service.
December 2023 by Tristan Wentzel
5 Stars to Darryl & team. Genuinely good guys, great service. Not taking my car anywhere else in future.
October 2023 by Rion Ribeiro
Great manager but the workshop appears not to be equipped to deal with minor vehicle issues. A real pity.
September 2023 by Charlotte Witcomb
Booked a service online, could no longer make that day so went onto the online site to amend the booking as it says on the confirmation. Changed for 2 days after original appointment.I then got a call asking me where I was so I prove that I changed the booking, online account shows new booking but their diary doesn't. Then told me they were fully booked for weekends for 2 weeks! Guy was very rude basically told me to book elsewhere or speak to customer services. Car needed servicing that weekend as I had sold it.Emailed customer services who came straight back apologising and said the branch manager would call me to sort it.Branch "manager" called me back without knowing anything, very rude and unbothered on the phone and told me that it wasn't his problem. The proceeded to tell me it was a Halfords booking problem which is nothing to do with him. Urm you work for Halfords, of course its your problem and you need to go back to school if you think that is an acceptable way to speak to customers! Absolute joke, booking now cancelled 2 days before service is due and before the vehicle is picked up.
September 2023 by Simply Me
Staff are patient, welcoming and knowledgeable.No ramp access to reception.If there is its not clearly signposted
August 2023 by Veselin M. Genchev
Booked online received confirmationTurned up and I was not on their booking systemRubbish!!!
August 2023 by Kenton Thomas
Gentleman who helped me fix my daughters bike (on the 29th July) was so helpful and took the time to teach me how to fix it myself in the future.There were fully booked but he managed to squeeze me in as it was for my daughters b birthday. I?m very grateful. Great service.
August 2023 by Bryony Elliott
Came in to get 1 tyre replaced but was told to replace 3.I took their advise as experts and tyres were not fitted correctly and tyre pressure monitor keeps going off.They set pressures 10psi under what they should have been on 2 tyres and 10psi over on the third.I do not understand the inconsistency of somewhere that is supposed to take care of me.
July 2023 by Catherine Wilson
Directed by this branch to the retail store to have something fitted. Drove for miles to the Balham retail store in heavy traffic only to have them say that they don?t do it there and the autocentre shouldn?t have directed me there. Drove back to the autocentre and they weren?t remotely apologetic- just said they don?t do it either. Avoid!
June 2023 by George Cooper
Avoid like the plague. Used to be my go-to but looking through recent reviews I can see it's gone massively downhill recently.
April 2023 by Mel Mayne
Price on new tyres was good, however wheel balancing and 4 wheel tracking, dreadful and had to be returned. Tracking done by tyre firm across the road so avoid.
February 2023 by Will Stevens
Brilliant service from Danny and Phillip. Booked a replacement tyre as I believed I had a puncture, but they found that the issue was not with the tyre. Great service - honest and trustworthy.Service: Tires
February 2023 by Theresa McDevitt
I arrived 30 minutes early as I had not been to garage before, the staff were friendly & professional and helped me to find wheel unlocking key. My tyres were fitted & complete in 90 minutes looking really good. Thank you all at Halfords. I am very happy with tyre service.Service: Tires
