September 2025 by Tamara Maggs
Sent relay parcel, very efficient.
August 2025 by Marie Dawkins
Good experience my orders was delivered on time.
June 2025 by pp333
they always close earlier than they say they do.
March 2025 by Kamar Raji
Very good store customer service is very good shym service is very pleasant
February 2025 by Emily Wilsdon
Shut at 20:10 when it is meant to be open until 21:00
May 2024 by Ryan Gathorne
I'm posting this because I see a lot of negative comments, I've only ever had great customer service in this store! The staff are always very polite and want to help
April 2024 by Sheena King
I was delighted to discover that this store offers evri parcels shop. The store attendant provided excellent assistance. The parcel machines close at 6pm, so make sure to retrieve your parcel before then.
February 2024 by Grant S
Rude staff and inconvenient hours to send parcels.
February 2024 by Maria Antaria
The older man is very kind, the younger seems to be often quite rude.
January 2024 by Jackie Gannon
The older man who works here is kind and friendly. The younger man is dismissive, rude, and refused to allow me to pick up a parcel. He was incredibly unhelpful and wasted my time AND I don't have my parcel when I know its probably sitting on the floor of his messy shop. Why would they opt to be a Evri collection/drop off point if they are so exasperated and bothered by their customers?
December 2023 by R H
Easy parcel delivery + nice owners. No issues at all
October 2023 by Lize mostert
This used to be my favourite convenient store in Southfields due to the kind and friendly staff and array of goodies the store stocks.Recently since the takeover by Krystals the new staff are incredibly rude, impatient, unfriendly and unwelcoming. Particularly when it comes to Evri parcels.On arrival today I was greeted with a disgruntled "This is no time to collect a parcel, C'm on man!" I requested the hours of when to collect parcels and was met with silence. After looking for my parcel, I was told it is not in the store. I walked out, triple checked my delivery date and returned a few minutes later. My parcel was found, crossed off and marked as collected. Had I not pursued, it would likely have gotten lost. I anticipated an apology or brief "sorry we got it wrong", instead was given a rowdy shout of why me collecting my parcel is such an inconvenience and it is my fault the parcel got lost?!I spoke up explaining, sometimes the app and email system's dates do not correspond and thus delivery date given to the customer can be off my a day or two... unfortunately I was cut short with a second row.I walked over to Krystals to request the procedure to put in a complaint and was told a Google review is the only option, unless I would like to speak to the owner directly on a week day between 10-12pm when he/she is on the premises. This will always be during work hours for me, so @Johnwalkers owner, please start actioning some of these reviews. It is sad to see the store lose its frequent customers.
August 2023 by kaz sharp
First time I have used a parcel service! The shop assistant was very friendly and extremely helpful. Thank you
July 2023 by H B
Staff is really nice that works there, he was really helpful and kind enough to give me a free tube of sun cream on a really hot day!Really appreciated, thank you.
June 2023 by Francesca Pizzorni Ferrarese
What is the point of not allowing parcel collection after 6:30 PM if the shop stays open until 11 PM?
