October 2023 by Irina Lukjanova
I have very good experience with this store and company.I miss my gold ring at the store yesterday and I feel that would be lost forever but they staff safe my ring and give it to me back I really appreciate that. Really big thank you for the girls yesterday to safe my staff and girls today she really quickly find and give it to me back.A lot of thank you for you with this beautiful and safe staff at Earls Court ???Service: Tanning
September 2023 by Ana Sanchez
I had 65 minutes when I went to this shop. Used 7 but 5 went missing! customer service takes 5 days to respond and never gets it sorted. where are my missing minutes?
June 2023 by Pickey Mickey
Way too funny what they are ,,promising", as this shop is employing only rude and unprofessional staff, most of their equipment is broken and they are not even ashamed keep using it and charging full prices. Cooling system out of order, face lamps out of order, almost unbelievable. Such a low standards over here. Headoffice completely useless, ignoring any sort of call outs.
May 2023 by Pickey Pick n Mix
Way too funny what they are ,,promising", as this shop is employing only rude and unprofessional staff, most of their equipment is broken and they are not even ashamed keep using it and charging full prices. Cooling system out of order, face lamps out of order, almost unbelievable. Such a low standards over here. Headoffice completely useless, ignoring any sort of call outs.
April 2023 by Silvia (Silvia)
super friendly, but very low lamps. the branch in earls court and oxford street have much more poweeful equipments
November 2022 by kerry Higgins
Lauren is an absolute legendCustomer service 5 stars !Remembers my name every time, which adds that special little touchHave used many tanning shops, but the level of customer service I receive at earls court beats everywhere else!!Amazing team? keep it up !*****Service: Sunbed tanning
July 2022 by Mary Kasimati
I love it! Great service, good music and atmosphere and they are really hygienic!
June 2022 by Carrie Jessica Gottschalk
It would be lovely if anyone ever showed up to open the location on time in Earls Court.
April 2022 by Brenda Hobday
I've been going to this branch for over three years and the current staff are excellent. Welcoming, pleased to see customers and always helpful, even staying open late when I was running late!Service: Tanning
March 2022 by wytrzymaly
I?ve been living in the neighbourhood for a long time and I have never experienced this level of being unprofessional mixed with rudeness. It really is hard to believe how bad the manager behaved. Do not go there as they do everything to make your day horrible. I paid for a faulty service ( old, out of order lamps) and I was refused to get either minutes credit or to be refunded.Service: Tanning
December 2021 by Michael Payne
I live locally and been using this branch for over a year now? generally all the staff are great, however the person working today (11th December 2021) is extremely rude and always drunk on the job and this is not the first time I?ve had a bad experience with this particular person this is the 3rd time hence why I?m writing this review. I just literally went to the shop she threw me out pulled the sign in and said we are closing I have to go to Fulham. This is a joke and a very bad service. Last time she was so drunk she couldn?t find me on the system and was literally off her head she?s extremely incompetent and should not be working and serving customers.Service: Tanning
November 2021 by Ian Beaumont
I just want to say how fantastic Paige at The Tanning Shop Earls Court is. Even though Paige was super busy at the time, she offered to take a photo of my friend and myself when she could see that we with struggling with doing a selfie. If Paige's customer service and support at The Tanning Shop is anything like the kindness she showed us both, I know that she'll have very many satisfied customers there, so why not check it out i you're up for a tan. Thanks again, Paige. Cheers. Ian, Little Dude Films
September 2021 by Grahame Thomas
I have been using this shop for quite some time now staff always friendly and helpful. Today 28/08/2021, I left my watch in the shop Madison who was on duty phoned me twice to let me know my phone was in the shop. My phone was at home and I saw the message late. I rang Madison and went straight around to pick it up ,the watch has sentimental value to me. We had a chat how my sun angel was. Madison provided great customer service five star from me. Thank you Madison.Service: Tanning
September 2021 by Jade Senior
I have been using sunbeds for years now, recently moved down Chelsea way for a little while and tried Earl?s Court and WOW! Customer service is amazing Paige goes out of her way to make sure you have a great experience there, set me up super quick and I was ready to go. It normally takes me months to build colour but with the beds but Paige?s advice I?ve started to colour already in a week!! I can?t believe it! AMAZING!!Service: Tanning
September 2021 by C Chen
I use the sun angel here and I purchased sessions which at first I thought I might regret it however I didn't. The shop is very clean and the range of tanning lotions I LOVE. I also like that its a one stop shop. Down stairs there is good brow lady (BEST IN LONDON FOR BROWS) and a decent nail tech. I only tan at this branch and when in London will continue to do so.Services: Tanning
