March 2025 by Laura Zaccone
Nevermore. Dirty all over the place, toilets that seemed to be abandoned, disgusting smell. Also bad quality service.
March 2025 by kenneth Hancox
Like alot of places we've seen KFC is big in London around tube areas so didn't break choices but they do look different inside.
February 2025 by Ali Waraich
The food was cold and the staff was normal
February 2025 by Yasarat Ali
Food was not to much hot
February 2025 by shubh preet
Sweet chili dip taste like it?s old one it?s different in taste other kfc
February 2025 by Tomek Trzeciak
I am writing to formally complain about the service and quality of the order at the KFC restaurant I visited with my family on [date of visit]. Our visit turned out to be an extremely unpleasant experience due to a series of inconveniences and the lack of professionalism from the staff.
Firstly, we had to wait excessively long for our order, despite the fact that other customers who ordered after us received their meals much earlier. We ordered food to eat on-site, yet it was served to us in a paper bag, which was inconsistent with our order.
Additionally, we were given a different drink instead of the Coca-Cola we had ordered. We were not informed about its unavailability in advance and were instead given another beverage without prior consultation. Moreover, we received a single 1-liter bottle of the drink, but were not provided with a sufficient number of cups?we were given only three cups for four people, and that too only after multiple requests.
Furthermore, our order lacked the sauces and ketchup that were supposed to be included in the meal. I had to wait over 10 minutes for them, despite repeatedly requesting them from the staff, who ignored my requests. Only another employee eventually responded and provided us with the missing condiments.
The biggest disappointment, however, was the food itself. The bucket we ordered, which was supposed to contain tenderloins, wings, and drumsticks, consisted only of breaded chicken pieces that tasted nothing like the standard dishes served at KFC. Other customers also raised similar complaints, confirming the poor quality of the prepared meals.
I have never submitted a complaint before, but the level of service and food quality at this restaurant were unacceptable. A visit to KFC should be an enjoyable experience, yet instead, I encountered incompetence, long waiting times, and subpar food quality.
I kindly request that you address my complaint and take appropriate actions to prevent similar incidents in the future. I also expect information regarding possible compensation for this disappointing visit
February 2025 by MS SHOP
Poorly cleaned restaurant, table washed, waste in the restaurant, first and last time for us, lack of professionalism
February 2025 by arooj sahir
This is the third time my order arrived with a missing item with no refund. Nobody picks up the phone number.
February 2025 by Pun Manjildeep
amazing service
February 2025 by Sören Polzin
Very tasty and good service
February 2025 by salem alkuwari
Halal food
February 2025 by Edward Ksiazek
more and more expensive and less food competitors feed better
February 2025 by Bhargav Dhamecha
The food which has been was not warm or hot. It felt like it?s been already cooked from a while.
The staff didn?t know the order as I have ordered eat in and they gave me takeaway. When I asked for eat in tray the staff started making bad faces.
On the top of that eat in tray was dirty and unhygienic.
Won?t recommend to visit this place.
February 2025 by G Man
I had really bad food poisoning from here just before Christmas. It was the only meal I?d eaten so was positive it was this place. I didn?t have much interaction with the staff as I ordered on a kiosk.
January 2025 by Gregoire Depoilly
very good
