November 2023 by Kewal Rai
Ealing Robert Dyas - always brilliant! Staff are friendly, knowledgeable, approachable, efficient....this store is great!
November 2023 by N B
Bought a grinder which failed after 2 seconds. Lost faith in the product but Dyas would not refund, only replace.I'll stick with Argos
October 2023 by mohammad ahmadi
It's the worst shop in the UK that I have bought something from it. If you buy anything from this shop, there is no way you can return it back.
October 2023 by somayeh shamsi
Very bad customer service. Bad behaviour. No returns option.
August 2023 by Chuyang Peng
Sold me an alarm clock that did not work
June 2023 by Negus Goliath
Horrible customer service experience in this store of being harassed as soon as I step into the store and when I ask why are you behaving like this, was told he has to protect the store from people like me. Absolutely appalled by the treatment I received in this store and told him my mind too
April 2023 by Tess Hicks
I was assisted by a member of staff called James(?), who kindly let me look at product reviews on his own phone so that I could choose which alarm clock to buy for my son. Thanks very much!
March 2023 by Maryomaa II
Good shop and very helpfull staff. I liked the offers this time. Got myself a new iron.
December 2022 by Richard Baggaley
Very helpful member of staff - Darlene sorted out my problem and refund without any hassle. Lovely smile and great customer service. A credit to the store.
September 2022 by Trracy Anne
Great customer customer. Very helpful, particularly Chris who assisted me with getting a replacement and contacted other stores to get one.
May 2022 by Mark ch Dziewanowski
It was very nice to go into a shop and not have to do an online order.We found what we needed
March 2022 by Ptaszyna
I wanted to buy a knife this afternoon. the seller did not want to serve me because I did not have an ID card. After leaving, I asked my friend to make a purchase, because she had an ID card with her. however, the seller did not ask for the proof and sold it with no problem. Did he do it because my hair was messy from my hat and work, I was wearing leggings and a sweatshirt and my face was without makeup? lower category customer. very unprofessional sorting people by appearance.
March 2022 by Clive Evans
I have been looking for a simple, sturdy ratchet screwdriver to use with my existing collection of bits, without much success. Then I called In to Robert Dyas and found exactly what I was looking for. So yes, you did make me smile today.
March 2022 by Valerie Kazemi
I was not impressed by the service at the till. The security tag was not removed from the product I bought and the security alarm was activated in the several shops I went afterwards. Highly embarrassing. I will avoid purchasing from this shop forward
March 2021 by Ch M
I always visit this shop if I need anything for my home wholesaler for home great range of products from appliances to cleaning products to funny and useless decorations? and great staff. But sometimes the price is a little too much ?. Two floors as well I recommend to anyone looking for something.
