November 2023 by Google user
Very disappointed with this post office - sent a special 30th birthday card to my Niece and the cashier without me realising until she never received it over a week\\nLater she put the wrong door number on the proof of postage recorded delivery receipt what a waste of nearly £4 for first class and a disappointing situation regarding my nieces birthday. Thank you post office for the terrible service. I always check things like this but this one time I never as I was with my elderly mum.\\n\\nThank you for replying but 100% I put the correct address - on the envelope , it was an error your end - it happens , no fault on my side Thank you.
November 2023 by D CC
Very disappointed with this post office - sent a special 30th birthday card to my Niece and the cashier without me realising until she never received it over a weekLater she put the wrong door number on the proof of postage recorded delivery receipt what a waste of nearly £4 for first class and a disappointing situation regarding my nieces birthday. Thank you post office for the terrible service. I always check things like this but this one time I never as I was with my elderly mum.Thank you for replying but 100% I put the correct address - on the envelope , it was an error your end - it happens , no fault on my side Thank you.
October 2023 by Kalpitha Nl
Went there to drop off an Amazon package. I was in and out in under 10min. Idk why they get so much hate. Good service. Would 100% recommend
September 2023 by Mona K
I just got scammed of £30 from this post office (right side bureau counter). I exchanged GBP to US dollars and the middle aged Asian man who served me quoted me an exchange rate that wasn?t accurate and didn?t give me a receipt. It was only after I checked that I realised the deception and without a receipt, was unable to challenge this. My fault for not double checking and the time and assuming a Post Office wouldn?t employ thieves who scam customers. If it?s a family owned branch, maybe check your ?staff? aren?t going to cause you further issues with discrepancies with money exchanges. Avoid this branch for exchanging money.
September 2023 by Myles And
Was very helpful tracking my package that I posted from London to Sydney. Misplaced My Docket number but was assisted and was also advised where the package was in Sydney. Thanks for a wonderful service.??
July 2023 by Umeshksvm Aribai
Have used this post office for thrice now- every time service was quick and efficient. The last time I was there and was late, one of the staff members was very kind enough to help me out with the last moment. Really appreciate her efforts and kind behaviour.
July 2023 by Jigar Dhamnani
I didn't wait in the queue for very long time as they serve faster. The staff of this post office are also having very kind nature and helpful nature. Thanks a lot. I also recommend this post office to others as well for their best service.
July 2023 by Twinkal Hirani
The service was very nice and friendly. The counter clerk was very professional. She explained the posting service very nicely. Overall I liked the service that I received.
July 2023 by Jessica Radley
Always very long queues. Printing staff rude. Cost £1.50 to print one page - extortion! Thankful I am moving away to another area.
April 2023 by Nathan Hasnip
Never in my life have I encountered such rude members of staff. To top it all of the manager sazzad was the rudest of them all. This isn?t an isolated incident, the two customers in front were also less than impressed by the staffs attitude. The lady who served me refused to give me her name so I cannot name and shame her in this review. I simply came in on a Saturday afternoon to deposit because the banks closed early. The lady told me after 3:30 no cash deposits. That is totally fine however there is no signs in the store or anything online that states this. As I was explaining this I was told by her to ? get out the way? because I was blocking the queue. She always told me that i should speak to the manager if I have a problem so I did . I waited in his queue the two women in front of me both had arguments with the manager about his rude attitude . Now as I spoke to him calmly I told him what time do deposits stop he said 3pm on Saturdays I pointed out that the female member of staff said 3:30. I calmly asked which one is it ? 3pm or 3:30 and also to him to bare in mine I?ve been here for 30/40 minutes waiting. He then turned into a rage. I feel like he took out the frustration of the previous customer on me? On top of that the lady who gave me incorrect information decided to come over to his desk and start shouting at me to get out the shop? I also had a member of staff who I?ve never seen before try to get into my face. The whole experience was totally unacceptable and unprofessional especially from management. I asked for an apology for the attitude and the false information and was told there was no way I would be getting one. I did no raise my voice at any point but for some reason they thought it was okay to scream at a costumer? I literally done a deposit at 5pm the day before ? So the whole hour before they close was a lie
April 2023 by Aqsa Ayub
The customer service at Stratford Post office is fabulous. He helped me a lot and I was able to get my son's BRP. Fantastic, needless to say but your service is really awesome ?.
March 2023 by Elliot M
They should really put some automated machines in there for drop off to relieve the staff. Always completely manic in there and never enough staff present, honestly feel sorry for them!
January 2023 by Caleb Wissun-Bhide
Always a big que despite having many counters, but the most worrying thing is the staff try to up-sell you the their ParcelForce services rather than Royal Mail...which are more expensive. Twice I went in to send a parcel second class and twice had to argue with the staff so that they would send it for the price I knew it should be.
January 2023 by Shaidul Islam
Absolutely disgusting service and the man with the pony tail gave my parcel to someone else and I had to run out the store and get it back off them. When I told him he needs to do better he started to swear at me.
December 2022 by Poom Settha
Need to go basis only.The post office is clean and tidy but the post office lady was unfriendly and not likeable at all for someone who should be assisting with queries.Should improve the service part.
