January 2024 by Jonathan Shinwell
Decent post office. Good selection of stationary and very reasonable prices. They also offer a very good and reasonably priced printing/computer services. Staff are very nice too.
January 2024 by WH T
I have bought the postage service from DPD in post office website and decided to drop the parcel at this post office. I don't have a printer. The website showed that I can print the label in post office.When I show the order no to the woman in the counter, she didn't even know what it is. Did they get enough training? I supposed that the staff should know what it is. Then she told me that I need to print label at another counter and it cost me 25 pence which I thought it should be free. And then the woman in counter said that they don't have glue and tape so I need to buy the glue and stick it on the parcel. If that's the case, why don't you mention it first when I bought in the post office website.Bad service
January 2024 by Berenice London
The worse post office around Ealing, always my last choice to come here. Always long waiting time and unfriendly service.
January 2024 by Sherry Xue
If you expect to get any thing more than purely sending out a well wrapped parcel with everything ready, AVOID! This is already my third visit and none of the experience was happy. Today, I was shocked again by the fact thay the woman behind the counter will NOT tell you anything regarding the service you are using. I wanted to know if the next day postage can allow my parcel to arrive before Christmas, which was 4 days later. I totally understand nothing can be guranteed, she could have told me 'it is generally the case' or 'the collection time today has passed' or direct me to other information sources...But I got none of those. All I received was a super defensive 'Don't ask me' with a twisted face as if I strongly offended her. I tried to calm her down explaining I am not asking her to promise anything, it didn't help.
December 2023 by Charlotte Thomas
Please change your opening times on Google. I have walked all the way to the post office and luckily got there for 26 past. Why are the doors closed and locked and their are customers in the store!!!!
November 2023 by Ros King
Use this PO frequently. Staff are very helpful and efficient with any aspect of parcel handling. Shop is well stocked with an array of useful household items too.
November 2023 by S Y
Behind the Post Office counter sits the rudest lady in all of Ealing - but hey at least things can actually be posted from here. Just:
September 2023 by Chris Batchelor
My God , I had just about righted my little sail boat and then sailed right into this! This place is GOD AWFUL!! I read the previous review (Paul w) before writing mine,they treat you like dirt,they seem totally disorganized (everything must be on THEIR terms) obviously they have 'their little favourites" which they call 'dear' or 'darling' whilst ignoring others who clearly would like Service.Or am I wrong? do we exist now to queue up and line the pockets of undeserving workforce such as this? Terribly,terribly RUDE.On the bus away from that place I was trembling and going red with ANGER.I agree with the previous review,which I was also left concluding; go elsewhere with your returns- these workers treat you with disdain regarding it some sort of divine right to the income they surely pocket. They messed me around something rotten even lying to my face about eBay (while I patiently waited for this man to get his coffee). Horrible - whilst this woman behind the glass pane you could sense a glimmer of humanity,alas it was a mirage.She will scan bar codes and issue receipts ,tell you to put things on the scales (weighing them) but the whole experience is highly irritating because of the attitude prevalent in this is unfortunate post office.I don't think my heart and arteries could take another visit.Stay away.She even had the front to be outright rude to me Infront of other customers.Personally I think that is going a bit far considering I was happy and well disposed when I entered their business.
September 2023 by Paul Wright
I needed to purchase several items of packaging prior to sending a parcel. The man who normally works this counter, was behind the post office counter with another member of staff.I assume that one of them was on a break and that once the post office queue had been cleared, a member of staff would return to the other counter and serve me. However, the post office queue just continued to grow and eventually people who had entered the shop well after myself were being served. I still got nothing more than the occasional empty glance from behind the glass of the PO counter, before the staff would briefly converse and go back to serving customers. No indication on how long I would be waiting, no apology, not so much as an acknowledgement. I left after 15 minutes of this.I would strongly encourage people to travel to an alternative post office who show a modicum of respect to their customers. Even businesses offering fairly essential services like this, should not feel like they have a divine right to people's money despite having a total absence of gratitude, respect or people skills.
July 2023 by Lola Noir
The small old Asian lady behind the counter is sooo rude! It?s unbelievable, literally threw the receipt at me and turned away. Honestly one of the worst post offices out there
January 2023 by Yuri Hung
The lady kept on chatting nonstop with colleagues while serving customers. She asked me to push the (slightly large letter) on the desk. I wasnt sure if the dimension fits and she told me just do it, without worrying it may destroy the package. Thats ok,but then she sounded like swearing at me using her local language afterwards.Post offices in the uk, never a good experience. I would rather interact with a kiosk.
December 2022 by Shanice
Similar to another review, the small lady working at the post office side quite abrupt. Busy looking through personal photos on her WhatsApp than serving
October 2022 by S P
Today I went to this post office.The experience was not great at all.The little Asian woman behind the counter did not make me feel comfortable at all the moment I arrived at the counter she was condescending but I kept my composure.I had two very large and heavy boxes from my office that were all ready to go she reprimanded me for not knowing the weight, when I?m sure that?s the reason for bringing them to the post office in the first place. I let her attitude slide.However when l tried to get her to scan both boxes that both had separate QR codes on them she was combative and would not accept that both boxes had different codes. She point blank refused to scan the second box and even when I asked I noticed her son kept lifting up the same box.She scolded me and said if one of the boxes went missing it would be on me for not having a separate label even though both boxes had the same destination.She said l will only give you one receipt and that?s it. I left feeling really quite upset.I then said to myself no we are going back in and insisting she scan both boxes.Again she refused so I whipped out my camera phone and told her my boss wanted me to record her scanning both boxes again.The moment I did this her attitude immediately changed she scanned both boxes QRCode and surprise!surprise! She finally issued me with both receipts !I immediately felt that her earlier threat of one of the boxes going missing was her way of telling me that a box would go missing because she would make sure it went missing.She then proceeded to say to me in front of a shop filled with others ? Don?t come back again?l had no idea where that came from other than her guilt of trying to be deceptive and being found out.I will only go there again in an emergency. I prefer honest and polite service like the kind you get at the main post office branch in Ealing Bdwy.
September 2022 by Anti Antono
The little shop has a little bit of everything, pretty handy. I don't understand all the other comments about the post office staff being rude and grumpy. Every time I'm here she's always been nice to me, we do chit chat while she's working but I don't think that makes her take more time with me. Maybe try to treat someone well, including a woman of colour, and that will reflect on their response?
August 2022 by Tom Urwin
Often opens late and the woman usually at the post office counter is blunt and rude
