September 2023 by Alison Zormati
I Had great pleasure of dealing with Ealing store manager Diana today regarding a refund needed for an unwanted gift.Diana went above and beyond the stores normal refund procedure contacting head office, calling me back super fast & printing up copies of my receipts to issue a refund.She was polite professional and a pleasure to have dealt with.She is a great asset to the store
August 2023 by jpaz68
Lovely shop very friendly and great customer service. Ellie very polite and attentive a credit to the team. I will be back.
July 2023 by Suki Singh
Very small branch and very poor customer service, rude assistance that work there ?Would definitely not go there again....so much attitude!!!!! Ur just ignored. I left without buying anything and glad I did.
July 2023 by ??????? ???????
A nice team that helped me choose a gift
June 2023 by eric clark
Nice little shop friendly staff good selection of products
January 2023 by Auri
Diana has given excellent advice and was extremely helpful!! The best service!!
July 2022 by Kevin Carroll
Be careful buying as told if rings weren?t correct you could return to any store. Westfield Shepherds Bush refused on basis Ealing store is a stand-alone franchise
July 2022 by Rita Da silva
I love pandora very nice jewellery
July 2022 by Emma Jeong
Just bought a nice necklace & a charm package. With Devika?s service, I?d love to visit this pandora again! Also willing to recommend here to my friends! Best product with Best of Best service from Devika!
June 2022 by Rose Thome
Very rude staff! We spend long time waiting to be shown the jewelry and in the end nobody can be helpful. Shame on It! Pls sellers learn how to treat a customer in a good way. This is the minimun we expect!
June 2022 by Amanda Mattioli
Inattentive and rude staff!!! They absolutely don't care about the customers!!!It's a shame the way customers are received and treated in this branch!I never thought Pandora staff could "serve" they customers in such a negligent and disregarded way!
December 2021 by Sue Reid
Very helpful staff, good choice of stock. I can't find anything to fault. Excellent experience.
October 2021 by Ola Adams
Nice friendly helpful staff
July 2021 by Natalie Green
Arrive, looked around very clean store , 2 sales assistant , one approached us and ask if she could help , we said yes , showed her the item we wanted , few seconds later the she left us hanging and went to help someone else , even though she was still meant to be helping us . I find this very rude !No one was monitoring how many people could come into the shop . maximum of five customers and at one point there was twice this .Eventually I got served by the other sales assistant who was very polite and accommodating and patience.
October 2020 by agnieszka grzesik
I visited Pandora branch at Ealing Broadway about a month ago. I wanted to buy my best friend a bracelet with a charm. However none of the staff greet me no one asked me if I needed any assistance. I just left the shop with a massive shock on my face. Couple of weeks later I went shopping at Ealing with my friend and I told her my first visit in there so I said to her let?s see how they will approach me today and guess what it happened exactly the same thing. Three people standing doing absolutely nothing there and not even hello we just couldn?t believe how rude the staff were. I would definitely never go there again!
