October 2023 by Lyn N
Very helpful and professional. Dont understand the negative reviews. I've been with Nationwide well over 40 years , always had a good response from them.The Manager in Ealing Broadway is great. Goes over and above every time I've had to request something a little out of the ordinary. Keep up the good work 5* every time.
June 2023 by Astrusale Mezzocuore
I have read the negative reviews about this Nationwide Branch and I am honestly wondering if it is the same place I have been visiting for the last decade...The Staff is nice, I only recognise one female employee who I believe has been there for a while and I really like her, she is the one everyone turns to for guidance.The other Cashiers are also nice and polite, I must say that I don't deal with Personal Bankers as I manage my account online and I only require a few statements every so often so I don't visit very often.Even so I have always been treated with respect and kindness.The ATM outside is normally in service and during opening hours there are a couple more inside which is always safer to use.It's a small Bank so expect to wait for your turn, there are only three desks and a couple of cubicles, overall there are decent seating spaces and the space is clean and tidy.I love Nationwide ??
April 2023 by Gary Measham
Never had a problem. Friendly staff and always helpful.
October 2022 by MachoAman (I_made_a_difference)
Amazing staff and manager. Always so helpful and a credit to Nationwide
October 2022 by Rupert Stephens
My experience was so different! Called in as part of an account opening and had to wait a few minutes but that was OK. While waiting we watched closely having seen the bad reviews online, but we thought they were amazing, taking real care of two pairs of elderly clients. They were also very caring with us too. We were really impressed
October 2022 by Sadiya Machingal
It doesn?t even deserve a star. The worst branch I?ve ever visited. The lady Dhamayanthy Samra extremely unprofessional and rude, not even ready to listen to the requests of a customer. Thinks she is above the customers. Disappointed and will never visit this branch. Even thinking of closing my accounts with Nationwide.
September 2022 by Hamid Darvishi
This bank has no management and each of the employees has their own rules. My friends and I live in a hotelwe needed a bank account, but the employees of this bank open accounts for some people and not for others.They are different. This is if other banks open accounts without any problems. I am sorry for the poor management of this branch and the two female employees who bothered me and my friends a lot for no reason.
September 2022 by hamid darwishi
This bank has no management and each of the employees has their own rules. My friends and I live in a hotelwe needed a bank account, but the employees of this bank open accounts for some people and not for others.They are different. This is if other banks open accounts without any problems. I am sorry for the poor management of this branch and the two female employees who bothered me and my friends a lot for no reason.
August 2021 by Peter Yale
All they bang on about is use internet or do it online. The cash machine is invariably out of order.All these bank staff think they are above us ,the customers .As for the fat cat bosses raking in bonuses.Without us they are nothing
August 2021 by Raza Mohammad
The service is absolutely rubbish..the asking person on door is really rude and suspicious 000 star
September 2020 by Julia Melinek
This branch is shocking. We have closed all of our Nationwide accounts because of them, having banked there for decades. They are rude and incompetent and take 'jobsworth' to a new level.
September 2020 by Peter S Bray
Amir was an absolute hero. He listened carefully and helped problem solve based on my specific situation. Saved me time and money by laying out the options clearly to help me decide what to do.
September 2019 by Julia Mcfarlane
Long queues and average service. Hate the pay it in machines.
September 2018 by George Morina
It can be better but it's acceptable
September 2018 by Saza Cat
They are nice, nationwide is a nice bank and I never had to queue for long! Very efficient!