January 2024 by Alex Grande
Fittingroom looks like stable!!!
December 2023 by Caponord
Why would one want to buy from here when the customer service is abysmal? It's not a shop for shoes but a purveyor of unwanted attitude. Staff needs soft skills badly.
December 2023 by Yvette Carey
Nice Store, Nice staff. I always feel at ease in there.
October 2023 by Shahnaz Momeana
Absolutely ridiculous workers need new training!!!Walked in and their work tablet was on the floor. Picked it up and tried notifying a member of staff, she didn't give a toss.My husband looked at the trainers and after finding a pair, looked to the the 2 staff members who were evidently ignoring all the customers. We had to basically stare them down and wave for their attention. Once we had it, he asked for the shoes in his size and the 2 workers started flirting/arguing saying "you get it" "noOoOo you get it!". Are we in a school playground? We got fed up of hearing them flirt so we just left and as we were leaving another customer got mad and yelled saying he'd already been waiting ages for a pair of shoes he's asked for. The workers 100% need retraining. We ended up going next door to Footlockers.
October 2023 by Tomasz Chaciolka
Hi people, very nice place many to choice and good quality of shoes ?, customer service 5 stars very nice and friendly persons regards
October 2023 by Fatma Al saeed
Bought shoes online! They dirty and there is no reply in email! Scammers
September 2023 by Enda Somers
Does exactly what it says on the tin. Nice shop, good variety and very helpful staff. Reasonable price.
September 2023 by dave pelton
A decent selection of sport and social wear at a fairly good price. Worth waiting for the sale items to get a good bargain.
August 2023 by Interstellar
Good range of products combined with decent offers. Although, the staff seem to require further training, as they can be quite preoccupied with chatting to colleagues and not interested in serving customers properly - the items I had purchased were tumbled in a messy way into a bag, not even cared to greet or acknowledge the customer's presence. The treatment is very different compared to other branches and not in a positive way.
August 2023 by Syed Bashar
Ordered online for collection, come back from holiday to collect my parcel as I received a message saying it?s here. The girl I asked goes go outside and find the confirmation email, as they had no network instore, come back spoke to a hijabi girl saying I have the confirmation. Instead of making me wait in a queue twice all the lady I spoke to the first time had to do was type in the order number. Which she did in the end anyway, late to work because of her. Absolute Poo service from her thumbs down.
May 2023 by george iacob
? Upon entering JD Sports, it's clear that the brand has cultivated an atmosphere that resonates with a youthful and energetic demographic. The impressive range of sportswear and trainers immediately catches your eye, setting the tone for an enticing shopping experience. However, a few cracks appear in the overall service quality, creating some friction in the customer journey.? Pros:? The selection of sportswear and trainers is top-notch, with an assortment of brands and styles catering to diverse tastes and needs. The clean and well-organized shop floor elevates the shopping experience, making it a pleasure to navigate and browse through the products.? The beats playing in the store enhance the ambience, setting a youthful and trendy vibe that aligns perfectly with the brand.? Cons:? The staff, sadly, do not exude the same energy as the environment. There's a palpable lack of enthusiasm, which might stem from disengagement or a lack of motivation.? The customer service is wanting and needs improvement. More interaction and engagement from the staff could significantly enhance the customer experience.? In summary, JD Sports does a fantastic job curating a hip and energetic shopping space. The wide selection of products and well-maintained environment are a testament to their attention to detail. Nevertheless, they need to address the critical area of staff engagement and customer service. A little more enthusiasm and proactiveness from the staff could make all the difference, turning a good shopping experience into a great one.
May 2023 by BrothaNige
Decent selection of trainers & tracksuits & very helpful staff
May 2023 by aulona lezaj
I needed help and this girl from the staff simply ignored when I asked her for help.Would give 0 stars instead. Very bad customer service.
April 2023 by Nina Sonam Bindra
JD sports have lots of good trainers. Staff are nice and helpful.
April 2023 by Reer Miyi
Great shop, quick service and good customer service.
