February 2024 by Lenny Aarons-Ditson
Unbelievably rude pharmacist. Put the phone down on me while I was trying to get my cancer medication.
October 2023 by Layal
Really happy with the customer service. Several pharmacy?s have not been able to help me like Harbs. The tall owner was very helpful and assisted me with all my needs. They genuinely treat you as family and I really appreciate the effort they do to help their customers. 10/10 totally recommend!
September 2023 by zeina hussain
Most amazing pharmacy on planet earth. Very happy and comfortable enviroment and they are always happy to help. The owner who I believe his name is Ali is the most helpful man ever and will put everything aside to make his customers healthy and happy. They make me feel as if we are family. All the staff are funny and cheerful. Overall I definitely recommend and will continue to go to Harbs pharmacy. ??
August 2023 by Fakhri Eid
Very expensive and rode staff
August 2023 by Jinn Grocery
Despite the fact of rude stuff its Expensive
August 2023 by Dalek
Late night pharmacy in South Ealing Road. Opening times - monday 8am to 11 pm. tuesday to friday 7 am to 11 pm. saturday 7 am to 11 pm.sunday 11 am to 10 pm . Small chemist - not much stuff. On the 65 bus route.If you need a later pharmacy , then Zafash - 8 am to midnight 7 nights a week all year - 233 - 235 Old Brompton Road SW5 Earls Court , and they have a photocopier.
January 2023 by Rosalind Alexander
Somehow works alongside Ealing Park Health Centre (not exactly sure of the connection) to process prescriptions even if this is not the pharmacy that fulfils your prescription. Their system gives zero communication about your prescription so you have no idea whether anyone has even looked at your request for it or whether it's been sent to the pharmacy. When you get in touch to ask for reasonable accomodations to at the bare minimum acknowledge when your prescription has been processed, they make it clear that they have no interest in doing anything at all to help, not review their system, not provide any accomodations for legitimate protected disabilities that make this kind of thing harder for patients. Email replies are dismissive.So as a patient, you are kept in the dark and expected to contact your pharmacy daily after sending in a request for your repeat prescription to find out what's going on and whether they have your prescription yet.Acknowledging a request is basic bare minimum, actually there are more problems than this but the service is so bad that just fixing this part of the process would be an immeasurable improvement.Further note that i dont get my prescriptions from here anymore (i used to but they were uncommunicative and delayed things so i now use a different local pharmacy) but they still are involved because of their connection with EPHC unfortunately.
October 2022 by Constance Phillips
I noticed that they don't speak to what this country called us black with no respect I realise that the Gp surgery that recommends them to patients knows.How can they be a multicultural Gp patients and only have one set of nation working in every department ?Get Staffs who have manners and speak to patients like they are humans.Isnt that key in Customer Services be human.Speak to Customer with respect and been equal.
June 2022 by Ann Presence
As a visitor to South Ealing was very pleased with the service here. Sunday not the day most pharmacies are open. This one was and l received a very good professional service and medication for my sudden illness. The chemist bothered to come down and speak to me. Very reassuring, highly recommend them open until quite late tooThank you so much for treatment received.
June 2022 by Natasha Wills
Needed a prescribing pharmacist to get antibiotics for an infection. Super easy and quick service. Friendly too. Highly recommend. Not expensive either. ?
June 2022 by Elena K
Very helpful staff. This is my preferred pharmacy.
April 2022 by CELESTINE WILKINSON
Unanswered phone calls. Medication always delivered later then it should be. When carer goes in to collect medication it's a long long wait each time. Sometimes they cannot even find my medication. Locum pharmacist answered the telephone like she was answering her own home phone and started laughing
February 2022 by M.A Ahmed
I?ve been a patient at Harbs pharmacy for the past 4 months now and I?m loving the services I?ve been receiving.I get my medication delivered to me as requested and promised. The staff are very friendly and efficient. It?s local as I?m new to the area and I always get a warm welcome from all members of staff whenever I pop by.Keep up the good work guys!
February 2022 by John Davies
I?ve been going here since they first opened, I?ve always found them very friendly.However, yesterday that changed, 15 unanswered calls, a 40 minute walk there and back and an Uber later. The young chap was rude, lazy and literally told me he was going slow while I had an Uber outside because I was ?moaning? about the unanswered phone calls. He wasted almost 2 hours of my wife and my time.I will never go there again, I still have the greatest respect for Ali and Mo but the young chap they left there on Saturday 5th Feb 2022 has just lost my business, I?m still furious and it was yesterday.
September 2021 by Deidre Maene
I have always had fantastic service at Harbs. However, yesterday when I went to fetch my husband's medication there was an incredibly snappy and rude locum who didn't have a clue where anything was and just had an awful manner! I didn't even end up collecting my medication because it was obviously too much effort for her, so I asked if I should go somewhere else, and she said yes! After seeing how she handled the other customers I thought I had better alert the Harbs pharmacy management. You have an excellent reputation for good service in the community and it would be sad to have that marred by one bad tempered locum.
