May 2023 by inês lopes
Absolutly rubbish.Tried to open a saver account for my children online, the application said that will need to go to the branch and confirm my identity. Go to the branch this morning, and what an suprise all the tablets to scan the documents are out of service. How is possible all your equipament be out of service on a Monday morning at 9:20. Just puts people off of banking with you guys. Waste of time
December 2022 by arfur66
The manager was extremely rude but other staff member was helpful.
October 2022 by Samad Rezai
Sunil Patel the manager and Jiana scammed me for £400.Last week my wife and I went to Halifax Ealing Broadway branch with £10,000 to put the money in my account, for my mortgage deposit.As we were waiting in the queue for cashier, then Sunil Patel and Jiana took the money from us in to a private room to count. After few minutes they came and told us that it is £9,600. I swear to god my wife and I counted the money several times it was £10,000.Be careful when go to the bank with cash especially with Sunil Patel and Jiana, these two are the evil
October 2022 by Sami Norzai
The Manager Sunil Patel is very rude.Halifax is a terrible bank with terrible staff
June 2022 by Pritpal Sehgal
Inexperienced staff. Staff at the desk doesn't know what swift copy is.Had to call the Manager - Sunil Patel and he is super rude.
August 2021 by A S G S
Lovely branch! Will definitely come back. Greenford Branch has to learn from you all. Very polite and friendly service. Just got out of the bank super happy with the service. Thank you Ms. Disha store manager for helping with my backlog documents request.
August 2019 by AHD Taha
Waiting time is so long need to improve customer service
June 2019 by Jennifer Cox
Really helpful staff members.
April 2019 by DORINA POHIL
we are disappointed with the service we have been given. â?¹
March 2019 by Mr.M W
very helpful people from 1-5 zero
March 2019 by Cynthia CH
Rude staff, poor customer service
November 2018 by Katie Cameron
Terrible, terrible service. Saturday morning, and there's only one person behind the desk. Queue was to the door. Sign says to 'show respect' to the staff, but Halifax should respect their customers (they CAN go elsewhere) and staff accordingly.
September 2018 by Guj S
One cashier with 4 people queuing to see her and 6 people waiting at â??help and adviceâ?? and no one here. Poor customer care. Donâ??t bother with this branch.
July 2018 by Esztella KaskötÅ?
I have changed to their service because the online banking is working better than with my previous bank. But I hate to go in personally because there is a man who is talking to the customer in an un expectable way. Like everyone else is stupid but him.
I think itâ??s very sad and I have never experienced it anywhere else.
June 2018 by Josh Crowther
Bad customer service. people everywhere in the branch with no queuing system. Staff rude and not quite sure what they're doing
