June 2025 by Damian
No ice
June 2025 by Sav
I come here every Saturday morning for a business meeting. I am usually served by the lady with pink hair. She is lovely and knows how to make a coffee. She doesn't do what Costa or other coffee shops do, which is to quickly add the coffee to boiling water. She will wait for 20 -30 seconds for the shots and water to cool and then adds the shots. The taste is never bitter as a result. I hope she doesn't leave as I don't know another barista in Ealing who really knows how to make a coffee that isn't bitter.
June 2025 by Ian
Staff always friendly and welcoming, even when busy. I particularly like the fact that the only music playing is quietly in the background and is classical. What a relief from most of the other options where there appears to be a concerted (no pun intended) effort to encourage customers to eat up and drink swiftly, so they can free up a table.
Here, early morning when I typically use the place, it's peaceful and comfortable on the easy chairs and sofas provided.
Every member of the staff here is kind to customers and always polite and I have witnessed their interaction with several more vulnerable customers from time to time.
Great to see from a chain brand.
May 2025 by Sandy Middlemas
First time in this Caffe Nero and thought we'd try a Strawberry Milkshake Frappe for first time. Cannot make comparisons but the strawberry strength was quite weak. Does not put us off Caffe Nero who usually serve excellent coffee, but maybe not strawberry shake next time. Interior well furnished, with aircon, and table available for us, a few tables outside too. Didn't use toilet facilities.
May 2025 by As Channel
Friendly staff , could be faster and q oriented
April 2025 by marco
I asked for cappuccino cake, and it was very dry, old, I told the bartender and he replied that I could put a little water, luckily the other bartender changed the cake for me, I have never seen anyone more unpleasant.
March 2025 by M S
Relaxed cafe with excellent service
January 2025 by ER MEET PATEL
Aelan is best barista who make a hot choclate delicious i ever drink .
January 2025 by ABBS FARHADZADEH
Nice coffee
December 2024 by Saba Montasery
The lady with blond hair is very rude . First time she gave me whole milk instead of soya milk. Second time next day,she ignored me and didn't take my order at all .
December 2024 by Zerlish Badar
Staff lady is very rude
She was serving on till today at 10.30 am
Just ask for extra cup and talked rudely
Don't know about their duty
Very disappointed
November 2024 by Roz Mail
Always excellent coffee, good quick service
November 2024 by Nick P
really nice
October 2024 by Keith T
All good, best coffee by far
October 2024 by Clara Far
This brunch is perfect for grabbing a quick coffee in the morning when you?re in a rush to get to work. There?s no need to deal with long lines, and the calm atmosphere helps you start your day on the right note. The coffee is always smooth and well-made, giving you just the boost you need without any hassle. It?s a great spot to pop into when you want quality coffee without the usual morning chaos.
