January 2024 by Tamara Radi
I had Maheera assisting me while I was picking out my glasses and she was a big help and honestly next appointment you have at boots I suggest you ask for Maheera
January 2024 by Nina ?avar
The staff is amazing. Very nice, polite, kind and positive. Also very helpful. The only thing that could be improved are glasses. Most of the frames are dull, average and boring. Something colourful and different would be amazing addition to Boots opticians offer.
January 2024 by shah zayed
"I would like to express my gratitude towards Don and Ana, the optometrists, for their exceptional service. Don was very helpful in assisting me with the selection of a new pair of glasses and recommending the best set of lenses for me. Ana conducted a thorough assessment of my eyes and addressed all my questions and concerns in a helpful and professional manner. Thanks to their expertise and support, I now feel more confident in my vision."
January 2024 by Zakia Wakil
I rarely write reviews but I think this is an exception. I received exceptional customer service and expertise from both Don and Ana. They were helpful, knowledgeable and efficient. Highly recommend this Boots branch because of them.
January 2024 by Rebecca Smith
I had a lovely eye test, everyone was so friendly, helpful and professional. Maheesa helped me with everything and was a total delight!
January 2024 by Ian Goode
I?m sure Boots Opticians are fine for glasses but heaven forbid you need advice / help identifying an eye problem. I visited the store with pain in my eye from something having been blown into it a few a days previously. I was told I would be seen by the optician and then waited 75 minutes only to be then told the shop was closing and no one would see me. Clearly the priority is selling even though the NHS advice is to visit your local optician in the first instance with this kind of issue. I subsequently visited the Western Eye hospital and had a small piece of grit removed in seconds. The hospital was surprised that I was unable to see an optician with this sort of issue.
January 2024 by Farida Sabah
Very friendly staff especially Yohan. He is very experienced, knowledgeable and helpful.
January 2024 by Sam Al-Himi
Silva at the Boots Optician Ealing branch is just amazing. She was patient, recommended some great frames and shapes and I ended up buying 3 frames! A gem to work with and so lovely and friendly - the whole team are. Thank you!
January 2024 by Karina S
Excellent consultation. Optician-Ana took time to examine, explain and help. Felt taken care of by true profesional. The front staff was also very nice and helpful.
December 2023 by Carole Langley
Each member of staff was friendly and I was seen straight away. The optician explained at each stage what she was doing. The choice of frames was good and I was helped to make a decision.
December 2023 by Maeza Reid
I recently visited Boots Opticians Ealing for an eye examination and to purchase new glasses. Fasil is very knowledgeable, guiding me through each step of the eye examination process and explaining the results and address all my queries and concerns. Additionally, he assisted me in choosing the right frames that suited my style and preferences.The eye examination by both Facil and Shivender was thorough, and I felt confident in the accuracy of the prescription provided. She took the time to ensure my comfort and to conduct a comprehensive assessment recomanded the best course of action regards to purchasing glasses.
December 2023 by Danny Clancy
Very friendly and knowledgeable. Used plain language and kept me in the loop.
December 2023 by Richard Philipson
Excellent service as ever from Boots Opticians in Ealing. A careful and thorough eye examination yesterday, and very helpful and friendly service from Silva today when choosing new frames. And it?s also nice and warm in there ?
December 2023 by Sandra Hummingbird
The optician I saw, Roxanna, was very professional and actively listened to me. She explained everything well. Nidhi looked after me before and after my appointment and she was the right mix of friendly and professional, and helped me to pick out some new frames. I'm looking forward to getting my new glasses just after Christmas.
November 2023 by Colette Green
Always amazing to see the same staff which is so unusual. Jemina is knowledgeable, kind and professional
