November 2023 by Tahmid Haque
Received a great service from Nathan, who was polite, quick and helpful when i had issues with my order, a great rep for toolstation
October 2023 by Alexandra Marginean
We placed an order for delivery over 1 year ago, total of £170.I forgot about it.Never received it never sent the money back.Tried to contact tool station over the phone (obviously to get my money back) just to hear from them this is not possible????!!!!So no products no money, be aware !!!!!!Plus they never send an email or notification regarding this order?. Thieves.
October 2023 by ????? ??????
Nathan make my dayOne of the best customer service i gotAmazing, see you next time ??
October 2023 by kamaal dayatar
Politely customer service from the staff always in every branch
June 2023 by Rae
Went into the store yesterday and the two ladies were so unhelpful and rude. I asked one of the ladies if they stocked a certain item in their catalogue as I was in abit of a hurry. She said rudely that she had absolutely no idea and then continued with what she was doing. The other blond lady with glasses just looked at me and blanked me. Such rude customer service, would never come back here again.
June 2023 by Tee A
Click and collect is supposed to be fast, but it takes ages to get served and is so slow, they need improve this, screwfix has a much better system and quicker.
June 2023 by Vanisha Patel
Lennox was extremely welcoming and helpful regarding my items, He is a credit to his store and the company.
May 2023 by Kay
Just visited store for exchange which had some complications but SAM store manager was very reasonable and extremely helpful and accomodated my request like a gentle man, 5* for you mate.
May 2023 by K F
I go to this store a lot. All the staff are very helpful and prices are competitive. I recommend a visit.
May 2023 by sayh yasri
Excellent staff the 2 gents helped me locate a product I needed.
May 2023 by Clark Clarkson
Excellent customer service by a great team.
April 2023 by ken smith
Have visited few times and have always found all staff very helpful and professional, special mention to John who went above and beyond to help me.
November 2022 by Ara Bee
Excellent customer service especially from that young man that works in the evenings.
November 2022 by A G
Plenty of stock and very helpful and friendly staff.
October 2022 by Richard Ruck
Great store, nice staff
