November 2023 by Naushad Kanowah
Now I can see the world better.BTW. It's confirmed now - my wife is beautiful
October 2023 by Ella K
I called to get a Pd measurement done, I was told on the phone that it could be done in 2 minutes. I did mentioned that i had an appointment last week in another branch, I was told it wasnt a problem and that I could come in for that. Upon arrivel I was received by Wumni or something like that, she refused to get it done and gave me all the unnecessary reasons why she could not, I tried to tell her that it wasnt the information that i was given when I called, about 15min back and that if I knew i wouldnt have driven here. She doubled checked with a manager ( obviously the manager would side with her) and came back and said that if I was buying glasses, they would do it. Specsavers please, do train your people better! The reason I stopped going to specsavers in Barking its exactly the same reason am never again coming to Dagenham Heathway, one assistant says something and another says something else. Appalling service! Thanks for nothing.
October 2023 by Dione Rae Leoncio
Rizzan or Rizwan is very accommodating. I'm not sure about the spelling of the name. When we entered the store, he immediately approached us even though it was crowded. He also conducted my eye test, he is very nice and for contact lenses checkup, Rupal provided excellent advice, showing genuine concern, and gave me the best lenses for my eyes.
September 2023 by Akin Macaulay
Good and pleasant experience since I have been using SPECSAVERS. However, they could do with more stylish frames - good rimless frames.
September 2023 by olakunle babajide
Went to Dagenham store for an eye test. Staff were very courteous and highly professional. My experience was good.
September 2023 by Stephen Campbell
Excellent service , the staff were very helpful and attentive . Highly recommended.
August 2023 by Michael Groves
I have just got varifocal lenses. I'm really not happy with them. My vision with them is worse than just my old single vision. Please can I change them to have just single vision lenses.
July 2023 by Kev L
Honestly some of the best customer service experience I?ve had, Sandeep went above and beyond in helping me finding the right frames and making sure my lenses were aligned correctly and when coming to collect my glasses Kay made it an quick and easy transaction massive thank you to everyone
July 2023 by Busra Ugurlu
My daughter and I had a very pleasant experience at this branch. The team is professional, kind and caring and go above and beyond to help you. A special shout out to Tia, who was so attentive and helpful all throughout. I am very pleased with the service and I look forward to visiting Spercsavers Dagenham again.
June 2023 by Ruth Taylor
Staff very helpful and very efficient. Did not wait too long. A special thanks to the young man at Specsavers Heathway branch for helping me with the parking, my internet wasn?t working and he sorted my car on his app. May I add the parking meter is always troublesome so allow time to deal with that.
May 2023 by Shazia
Staff are extremely unorganised. Went to pick up my glasses, was waiting 40+ minutes before someone came and told us they weren?t ready and that the collection date was wrong. We left and then they called asking where I was saying I had to collect them. Got the frame and thrns out they didn?t assess the frame correctly when I chose them because they told me the arm length was too short! At least the staff are friendly though
May 2023 by Sadia Hussain
Sandeep, Amber, Sadia and all the staff there was really helpful. They considered my problems and have helped me so much. I would highly recommend this company in Dagenham. All the best Sadia
May 2023 by M Kumar
Had a problem with my eyes, Mr Sehmi was able to sort this out- I can't thank him enough- great service from everyone- highly recommended- keep up the good work
April 2023 by Rasa Dautartaite
Excellent service from all staff especially Sandeep who help my fond prefect glasses and clearly explain about my new varifocal lenses, Excellent doctor Muhammed Ayaz. Customer service just wonderful mannerism, helpful, excellent communication, friendly, all team were great. 5 star service. Thank you.
April 2023 by John Smith
Your staff (Wunmy, Amber & Remi were very helpful and friendly. They made the effort to ensure I was happy with their service. Their efforts is commendable.Johnbull Smith
