April 2023 by Google user
Went to buy a pair of trainers and wanted to try them on so that they are the right size for sure, security was in my face and holding the box in his hand tightly and wouldn?t let me take the trainers out to try my self. He gave me one shoe to try wile still holding the box and staying close to me. They make you feel like a criminal. Wont be going there, not a nice experience.
April 2023 by Saxrg12
Went to buy a pair of trainers and wanted to try them on so that they are the right size for sure, security was in my face and holding the box in his hand tightly and wouldn?t let me take the trainers out to try my self. He gave me one shoe to try wile still holding the box and staying close to me. They make you feel like a criminal. Wont be going there, not a nice experience.
February 2023 by Joel Langton
Can't speak highly enough about the store manager Rob. It was my sons 13th birthday and there was an issue with some trainers. He did what he could to rectify the problem, and turned a stressful situation in to a positive one. Thx
January 2023 by lisa osborne
Appalling shop. Second time I have experienced bad service. This time told they would be getting the trainers in the size I wanted. Left for 20 minutes and when I asked the assistant who said she was getting the. She completely denied it was her. Will never shop there again
October 2022 by Tanvir Ahmed
I would recommend zero , the service was quite slow. I ordered a trainer, one staff took upto 30 minutes to come out. It's lazzy staff and no customer relationship. I would never come again. At least they need to speak nicely with customs and judge customers demand
August 2022 by Cirsty Young
Came in to exchange some shoes, Megan was super helpful, quick and really polite, this 5* is for her.Shame the same can?t be said for her manager, he shouted at her and belittled her in front of me and my partner, but Megan remained professional and did her job efficiently, she?s truly a credit to your store.PSA for your management, treat your staff like humans and with respect!
May 2022 by Karen Dunnage
Very friendly and helpful staff but a bit pricey and limited sizes
November 2021 by Amrinder Singh.G. Sandhu
The staff doesn't really care if you shop or not! They don't even acknowledge their customers and don't even attend them. Had to give 1 star so I can write review or else 0 would be the one!
October 2021 by Valentin Angelov
Best customer service
October 2021 by G M AWAN
Was in store and all the time 4 members were following me and making very uncomfortable.Finally bought a pair of shoes but while going out alarm went off (apparently cashier forget to take out magnet ). Felt embarrassed front of everyone. Also it was clearly intentionally. Not going there again ever
August 2021 by David Robertson (Davie)
Very limited selection
August 2021 by Koh Akt
Young female really need to work on their facial expressions and attitude towards customers. Especially the young mixed heritage lady. A smile wouldn?t kill you.
August 2021 by Ian Bridger
Great staff and great service
August 2021 by NJ
The worst customer service, very rude staff would not recommend going there if you're looking for the nicer things, overall shambles
July 2021 by Shell Howard
Didn't have what we wanted
