May 2023 by Joanne Butler
Constantly closing for random reasons, think this branch is actually shut more than open now. Other areas don't seem to have this problem, so annoying when we all have busy lives and haven't got the time to go to other branches, and is costing money in petrol , bus fares, etc to get to another branch.Always closing for lunch. So end up hanging about til it opens again and then there is always queues because of this .People can do without this in these times , not a very happy customer .
February 2023 by Tonima Ferdous
Very rude customer service. The black lady serving me was talking with other staff but whenever I went to deposit my money she was asking me to use the machine. I understand they want to make us use to at machine but she couldn?t force us when no queue over there.
January 2023 by oldtrojanskin
Only two staff because it was a small branch but they were very knowledgeable and helpful. I was dealt with quickly within ten minutes.
January 2023 by oldtrojanskin oldtrojanskin
Only two staff because it was a small branch but they were very knowledgeable and helpful. I was dealt with quickly within ten minutes.
December 2022 by Jamie Phillips
Website said it was open... got a cab there... it's closed and the exterior cash machine not working... Need better services then that. If your closed don't leave your status online as open.
August 2022 by Crispy aka Atix Pure Grit Digital
The bank is a joke. Hardly never open, customer service is a joke. I wouldnt bother. Go romford instead. At least there always open and do their job probaly.
August 2022 by r owusu
Absolutely rubbish. They were closed without no apparent reason in July and they got people queing outside because they are on a lunch break. Halifax do better!!!
July 2022 by Ron
Deposit machine was not working, thus poorly facilitated and in direct need of repair. No assistant on the floor, unfair on the staff who need to take on the pressure coming from a stupid long queue outdoor. Furthermore the branch is in what seems like an unfinished renovation with self service machines replaced with desks. Leave this one alone.
July 2022 by Azz If
says open most of the time, but they are not like now just made my way there and not open when is says they are
June 2022 by Mo B
Great branch and very friendly staff and extremely helpful too!
October 2021 by David Wiseman
Iv never know a branch to be temporary closed due to Covid so much. Anything for a day off. Useless branch
July 2021 by Eve Coombs
The male member of staff closing the branch really needs to work on his customer service skills. So rude to several customers who arrived after the branch was closed barging past us all on his way out.
January 2021 by Didi
I would give five stars, if it wasn't for the fact that some female staff speak with with customerswwith loud voices, disregarding the confidentiality required to customers information... I've seen this many times.
November 2020 by Hirondina Pontes
I would give five stars, if it wasn't for the fact that some female staff speak with with customerswwith loud voices, disregarding the confidentiality required to customers information... I've seen this many times.
November 2020 by Moses Joshua
Customer friendly staff