September 2024 by Mala Fakhar
the management need to look at level of customer service behaviour it?s so Rude and they are treating customers like slaves
didn?t listen any customer problems they have no what so ever training how to satisfy customers
September 2024 by SAM Furniture
Security guard at night treats everyone that walks in like a thieve. Why open it for 24 hours when u dont expect anyone to come at night!
September 2024 by debo deb
Rude and racist.
August 2024 by R K
The staff and customer service at Asda Merilands Dagenham are very rude, unhelpful and disrespectful. I have experienced the worst level of bad behaviour by customer service staff at Scan & Go and when I tried to submit a formal complaint about the rude staff, I was told that he was the sectio manager (Gary). Clearly, he is not suitable for a customer facing role and should be removed from the frontline. I will not go to Asda again and will suggest everyone to avoid Asda in general and Dagenham Asda in particular. Worst staff behaviour and arrogant with customer.
August 2024 by All City DryWall
Yes, I was there
August 2024 by Md Abdur Rahim
The customer service is very bad. I got very bad experience about returning something. Customer service manager stracy was very rude behaving to me. She was very disrespectful with customer. I have lost receipt politely I say sorry and I was pay by card. Just 3 days ago I was brought it. All Asda stores are camera recorded. She can check easily. The Customer service rudely ignored.
July 2024 by Shelim Khan
Worse customer service they need more train even supervisor
July 2024 by Abdus Shahid
Hate the length of car park entrance and exit route. Good cheap fuel station with air compressor thar you can make card payment with contactless
July 2024 by Jack Manton
Revisited ASDA today. Hot day, plenty of people wanting beer and BBQ stuff. Got to the till, the queue was up the aisle for the self checkout and staffed tills. Got on a self checkout (12 tills staffed by one person) and had to wait 20 mins along with 7 other people while the staff member scanned every item for a single customer!! Where was the floor manager or queue busters to stop this problem? Complete lack of management or customer service, better off going Aldi over the road at least you'll be through the till in under a hour!!
June 2024 by Rakik
Generally fully stocked and plenty of variety here. But why is there only one manned till open on a Saturday afternoon? I'm all for using self serve, but when you've got young children it's not ideal.
June 2024 by mohammed abbas
My friend wanted to buy paracetamol
My friend was clearly over 25
Salim said show your ID to him we clearly said his well over
I bought paracetamol without ID without showing and I?m clearly well over age nothing happened
My other friend wanted to buy it for himself
But they said you can?t buy it because it looks his buying for the guy without ID
Salim is horrendous
Guys a joker
Can?t even do his job properly
Threatened us with security
June 2024 by David Roberts
Just moved to the area, and I can honestly say that this is the worst Asda I have been to for a while. Queue, queue, and queue sum up this Asda, very rude security, and I wanted to get a meal deal for lunch. All of the cooling units were off, so please ? avoid buying a meal deal unless you want to risk getting sick.
June 2024 by Aysha K
The manager is racist in the store.
May 2024 by JOAN POTTER
Go to Asda in a regular basis, always use scan and go!!! Today I scanned ALL my shopping, but, at checkout, had a random check, definitely not a problem. Then it was pointed out that I hadn?t scanned a product..99% sure I had, but apparently not. All my shopping was rescanned, but, when I went to pay, I was told in no uncertain terms I couldn?t pay with cash? I was just getting my card out but the checkout lady had looked in my purse, saw there was cash, and again informed me I couldn?t pay with cash. To start off with why was she even looking in my purse and 3 times I told her I was paying with a card. I appreciate that this was a random scan and I had absolutely nothing to hide, the lady made me feel that I?d been deliberately shoplifting, not a nice feeling.
May 2024 by Lucyna Furtado
Today my husband went to pick up the shopping and some off the vegetables are disgusting the stuff just don't care! That's really disgusting
