March 2024 by Mohammad Qadir
The customer service is horrible, the staff and the manager were really rude with us and they didn?t want to speak with us or answered our questions about the refund that we wanted to make. they didn?t want to refund him anything, the manager Michael and his colleagues who listen to conversations but doesn?t want to approach us said she doesn?t care.
March 2024 by Rezz
VERY RUDE MANAGER NAME MICHAEL and this other lady with short hair very rude and ignoring me when I just needed some help with my faulty item. This was my nearest Argos to my home and I just wanted to return an item which had a manufacturer fault with it. The manager said no without looking at the items and walked off in the middle of our conversation when I repeatedly asked him to come back and finish the conversation, also the lady that was there did not offer to help after me being ignored by Michael the manager, and they have left me there without no help At all. Customer service at this store is completely rubbish and very disrespectful staff. He should not be the manager, if he is talking to customers like that with disrespect.
February 2024 by ilana bayramska
a very exciting experience
January 2024 by Corydor13:dr
Pretty standard Argos. Gone are the days of people rushing to Argos in the run up to Christmas and here are the days of dingy stores with barely any customers as the likes of Amazon have taken over.
December 2023 by F
If you try and contact them directly they just don't bother answering the phone
October 2023 by Terry Swindells
You can get whatever you want , but not food! ?
August 2023 by Monifa Cole
If you feel like you wanted to be insulted wall to this Argos. I walking in waiting to be seen, there are 2 people behind the counter serving customers. As I had cash I couldn?t use the machine. As I was up next in line the serving asked the lady behind me If she was first. Bearing in mind the lady behind came in after me and of course if she was first I?m sure she would have spoken. I feel so embarrassed and continued to purchase my product with an apology. Disgraceful.
August 2023 by Krystal Kemp
Great customer service from Matthew and Micheal today, couldn't have asked for more, thank you for your help
June 2023 by wanja van den berg
Staff is friendly. My product arrived and saw the box broke they replaced it emediately. Will buy here again.
May 2023 by Carla Graca
I would like to express my disappointment at your unsatisfactory level of service.I just noticed on one of the items I received in delivery today, the Sensse Professional LED, that there were dark hairs on the mask and on the inside as if someone had used it. The most aggravating thing is that it seems to be a man with a beard because the hair follows the same shape as someone with a mustache and a beard also when I checked further I found that it was actually human hair. Disgusting, I paid for something new received and it wasn't cheap for me to receive this type of thing. Subject to getting any infections on my face. This is the second time I've been extremely disappointed with your service, but I've never made a proper complaint about it.This is making me completely stressed and frustrated.
May 2023 by Daniela Mele
Had the loveliest lady help me while I bought a vaccum cleaner I couldn?t carry it and she helped me with a makeshift carrier thing was genius managed to make it home in one piece
May 2023 by Aurimas Didziulis
Store manager Aaron was very helpful by not replacing a faulty item they had sold to me. Thanks
April 2023 by Ingrid arvatu
The customer service is horrible, the staff and the manager were really rude with us and they didn?t want to speak with us or answered our questions about the refund that we wanted to make. The worst place were you can buy. At the same time there was another client that just collect his product and was broken and they didn?t want to refund him anything, the manager said she doesn?t care and started recording him without his permission. They were really racist with all the customer because all of us were from an another country. I am pregnant and they disturb me that much that I am now in pain, due to the stress that the manager caused me. I?ve been working in customer service for many years and I know that?s not the actituted that a manager has to have
January 2023 by Robert Howell
Ordered a globber one K E Motion Electric Scooter. The item wouldn't charge. I attempted to return the scooter, was initially told I would have to contact courier company, as product was home delivery!I requested to speak with a manager, as I see no reason for me to chase up the courier because the item is faulty and it was purchased form Argos.I requested to speak to manager, and in a instance I was asked for my card and I was refunded my £160. I appreciate that sometimes goods break and can be faulty, however the best way to learn about a company is too look at how they resolve issues when things go wrong. I have to say I'm very disappointed.
January 2023 by gullu salman
If i could give this place a 0 i honestly would!! The manager was appualing and extremely rude when i tried to return a faulty item!! Literally has no people skills whatsoever and dont me started on the fag breaks everytime i enter the retail park shes standing outside smoking at the entrance near customers and kids!! You can tell shes just been given the job as none of the things she was saying made any sense whatsoever!! Thankfully the security man was really pollite and one of the workers who agreed she was unproffessional and apparently is like that towards all customers!!
