February 2024 by Deirdre Quinn
Friendly and helpful and the staff make you feel welcome, nothing is to much trouble and Anna along with all the people that helped deal with my medication were very helpful.
January 2024 by Karen Pavey
Every 4 weeks I have to pick up my weekly pill pack duo and so many times there have been tablets missing from it... which means when I've got home... I've had to go all the way back again! I have been going to this pharmacy for over 20 years when owned by Anita and kerpesh.... in all the time they owned this chemist I never ever had to check my medication is in my duo pack... they were amazing and just the best ?The last year and a half have been absolutely awful!! I now live in Kent and discided to keep my same chemist.. so i have had to drive 1 hour back to this pharmacy because of their many mistakes!! I'm sick of it! So now I have to check my medication is all in there which I feel I shouldn't have to do!!!My advice is to stay clear of this business!!PLEASE COME BACK ANITA AND KERPESH ?? they were just amazing and supportive and had lots of knowledge in this area x
November 2023 by Guy Pile-Grey
Alway helpful and attentive
November 2023 by J Evans
All positive reviews and high scores refer to previous owners/management.Quality of service and customer support has plummeted in the last year. Poor / little stock. Limited knowledge of medicine and Customer needs/care Some Staff need urgent training.A Friendasked for Germolene and when they got home discovered they had Germolid cream.Point blank refused to change it at £10. Pointed to 'No exchange, No refund printed on the receipt. DESPITE it being a staff error. I had to assertively insist before a refund took place.I was offered tablets for an ailment; x10 minutes to find price, and just as l offered the money, discovered they were NOT tablets but CHEWS.Little understanding of what they are recommending.Two chemists owned by the same proprietor and offering a mediocre service is not a good idea and will lead to closure.Such a pity. The former owners were excellent and served the community with care and passion.VERY CONCERNING.
May 2022 by Dave Grenfell
I?ve been coming here for years & the service was wonderful under Kalpesh & team. Sadly since the pharmacy changed hands repeat prescription requests have been lost due to them not using the Healthera app anymore. I feel that a little of the warmth that we received from our community pharmacy is also missing.
January 2022 by Darren
Great pharmacy. Very helpful and a large stock to choose from. Always willing to go that extra mile.
December 2021 by Nicholas Rhodes
Great service here. Cheers to Mr&Mrs Patel and staff. Have always been kind and respectful.
September 2021 by Hamayou Yousafzai
I don't understand what's the point of having telephone
March 2021 by yoshit patel
This is the best pharmacy in this area, staffs are always friendly and helpful and ALL WAYS GO OUT OF THE BOX TO HELP YOU.and very reasonable price to they delivered medication on time as well.
March 2021 by Perry Peng
This pharamcy is really friendly and helpful. Family business with good service!!