February 2024 by Raja N
Always buy online and get it delivered or use click and collect. Even if you are spending less than £25 you are better off paying £1.99 delivery for click and collect.£10 in store price same product £2 online and £2 delivery now do the mathsEDIT: Sarah the review is for your customers not for the store to do something because I know you cannot do nothing
December 2023 by J G
Went up to the till to get a lottery ticketTwo ladies at each till one aisan lady one black lady with glasses,I started to politely ask for a lottery ticket , before I could finish, the black lady mumbled something about the till not being open !If it?s not open then don?t stand by it , plus try and smile and be more customer focused, either apologise or just open the till !I had already bought stamps there earlier.
December 2023 by Gnans
? 17:56 hrs at the self checkout machine and I have been told the store is closing 4 times in the last 4 mins before closure. And we wonder why the high street is not doing well.
November 2023 by Geli802
Large selection of cards but the shop is very pricey
August 2023 by vladdy
Sarah (black hair) was very nice, helpful and efficient with sorting out a problem for me (:
August 2023 by ian cooper
Totally useless. You can buy food but not writing paper and envelopes. When I asked for these items, I was told by a member of their unhelpful staff, to go online.
August 2023 by Howard Coan
The first floor is now closed and there is no clearance section
July 2023 by Ian Kierans
Newsagents - clearance section now closed. Mostly good helpful staff - but for books prefer the Waterstones now as they have a better selection and books are in better condition
April 2023 by Herb Man
No one ever picks the phone up ever, very bad customer service
March 2023 by izzy (escope)
Very expensive shop, everything is super overpriced, just a scrapbook costs 7 pound, but other than that the staff will always help you look for something and they have alot of things.
March 2023 by Charlotte (charlie!!!)
Very expensive shop, everything is super overpriced, just a scrapbook costs 7 pound, but other than that the staff will always help you look for something and they have alot of things.
December 2022 by Nasia Fletcher-Thomas
I purchased an item at full price for £55 in Gatwick airport- it was sold in the larger stores and online for the same.When I went to return the item I was told I could only get a £38 refund as i bought in in the airport? The item rang up as £38 as it?s now on sale, not because of where it was purchased.I was told to go to another travel store, go back to the Airport or call customer services.All the Croydon store has to do was alter the refund price to the price I paid.
December 2022 by Ne C-B
Overpriced and not a particularly good selection of items.
November 2022 by zaneta G
It's 9.12am now and the shop is still closed. Been waiting outside since 9am!! The lady just said she won't open because they have only 2 staff!Disgusting I will be reporting this
November 2022 by John G
Nobody there , no boxes in stock , only accepting their boxes only strictly . Hire staff ??. Whats the point with nobody there and telling you to do it all strictly online . Unable to find your non existent packages . Terrible . 0 service