October 2023 by Alok Agrawal
We went to watchThe Paw Patrol _the mighty puffsLuckily, the hall was empty except us.There was no attendant to check the tickets as well.We somehow found someone to start our trailers and screen.When we entered did not feel thr Air conditioning.After we settled down around 20 minutes later it was OK.Rather than that everything was OK.Seating was comfortable
October 2023 by Muhammad Babar
My go-to place to watch a movie as it is not crowded most of the time. Well, the tickets are so cheap too - best you get them online, which makes it cheaper! The VIP chairs are the comfiest, but I think the experience is all worth it for what you pay.
October 2023 by Lucinda Offer
It's a cinema, it shows films. The screens are good, comfy enough seating, clean surroundings and good sound. The rest of the building is empty though which makes for a not great experience as you go up the many floors to the cinema, particularly as there usually seems to be at least one broken escalator.
September 2023 by Jesna Jose
I have had really bad experience at the Vue cinemas, especially Croydon. The escalators never work and the air conditioner was turned off the entire time while the lights were on during the entire movie. The seats are so uncomfortable and booking the VIP was definitely a waste of money, it was no way different from the other seats. I wouldn't recommend this place. It feels like I wasted my hard earned money.
September 2023 by P Sis
We?ve been to Vue Croydon twice just last week and I was really impressed at how nicely they improved the place. Super comfy recliner seats and they definitely reduced the number of seats hence, rather than add more seats and cramp it up. Well done job. The toilets are also renewed and everything seems just so much better. Price is also cheaper than the run down Odeon cinemas and now Vue is our new place to keep going as it?s so comfortable to watch a movie on those seats which also have a tray for your popcorn and drink. Love it!
August 2023 by Louise Allan
Relatively good experience although wasn't very nice having to leave the cinema at nighttime and walk through Surrey street alone. Walkway to car park is shut after 7 so pretty dangerous for women late at night. Wouldn't go again for that reason alone.
August 2023 by Leon Dias
Wished the elevators and ticket machines on second floor worked. Only redeeming feature is that it is local and shows the latest film releases. Could do with a refurb! I've been attending this cinema for over 17 years hence the 5 star rating.
August 2023 by Mehedi Hasan (Chowdhury)
I been there about a week ago. First of all I found they turned off the escalator which one going up! Another thing is their inside snack shop is too expensive everything. The mosyt annoying thing is too many ads before start the movie. We?ve seen like 30-40 ads!!Hope they?ll fix them soon
August 2023 by Lijo Thomas
Inside the theater experience is good and customer service is absolutely good?but the main issue is escalator?One floor one side is working and another side not,Another floor both of them complaint ,So how people can go 4th floor?it?s very difficult ?
July 2023 by Alicia
No refills on drinks apparently.After leaving the screens I went to get a little bit extra in my cup and right after placing my cup in the drinks dispenser I?m being rudely interrogated by a member of staff about whether or not it?s my first or second refill.Nobody has informed me that you?re allowed to fill the cup once and surely for the price of £5 per cup it should be refillable.
July 2023 by Alicia Diaz del Rio
I never thought the staff of a cinema venue would be the reason i would give a review but wow! Every single person we came across was so kind and helpfull it was outstanding. Specially the lady who served the popcorn whose name i did not get and keith who helped us with the drinks.Thank you both for making our evening a little bit nicer ?
July 2023 by Arslan Chaudhary
Awful and tired looking Cinema. There was no air conditioning and none of the escalators worked! The seating is atrocious and creeks as you sit, and some seats have restricted view of the screen due to stupid hand rails.This cinema needs a huge revamp as it is stuck in the early 2000s. Again, awful.
July 2023 by devika tadkodkar
Freaking nightmare to come and watch a movie here. Access from car park to the cinema is so confusing and feels unsafe.. escalators never work. During a hot day there was no air conditioning .
July 2023 by Andrew Johnson
I mistakenly bought wrong ticket. Young person at desk was very helpful and sorted me correct one without any fuss.
July 2023 by Wasim Farook
It feels a bit old and is in need of renovation, especially in comparison to the Purley Vue which underwent upgrades not too long ago and have those amazing recliner seats.The staff however are amazing and very kind and helpful. Much better than the staff at Purley way
