October 2023 by Chris Guy
The lady that works here is unable to cut keys! I had 2 keys cut on separate occasions and had to go to another branch both times to get them cut properly. She ruined my car key chassis as well. Would advise to avoid and use another branch
September 2023 by jeremy keen
Many thanks to Tracey at Timpsons, she did a first class job on a pair of well loved shoes. Re soled and heeled and the uppers look like brand new.Highly recommended
July 2023 by Jurgis Trasevskis
Take photos before you hand in your shoes to this Timson branch (later you might find unusual cuts).Few months ago I brought a pair of shoes to fix the heels. After I picked them I noticed a 4mm cut on the front of the sole of one shoe. It was unusual and strange, but I did not anything about it.Recently (May 2023) I broughtanother pair of shoes to fix soles. When I paid for the service and took my shoes home, I found again a strange cut of 4 mm on the front of the sole, it was on the same place as on my first pair.I was disappointed and took both pairs to this branch back. I spoke to the lady whose name is Tracy (she is a manager of the shop) and explained the problem. She took both pairs to fix them (one for free and second with discount).When I picked my shoes, first pair was ok, but on second pair I found 2 unusual cuts on the one shoe on the leather heel, above the sole. Straight away I took this damaged shoe back to the store to the manager Tracy, pointed it out and asked to fox it. They fixed it.That is very strange. It looks that there is someone working in this shop who is deliberately damage your shoe and then rip you off by charging extra money to get the damage repaired.
June 2023 by natalie cavallo
Samanta was wonderful! Such a fast service and lovely customer service! Very pleased!
May 2023 by David Cajilog
Many thanks to Jack for excellent customer service!
April 2023 by Marina Filatova
It?s 11:20 now and no one here.. a man waiting as well been here for an hour ? I was waiting for 20 mins, not waiting anymore
March 2023 by Shirley Gabriel
I have to share my experience about Timpsons, which is next to Sainsburys supermarket.I visited the Timpsons twice, to get a pair of keys and for a long life battery for my citizen watch. Both the times a lady called Tracy attended to my needs. I must say she is a marvellous person. She goes an extra mile for her customers. First she greets the customers with a smile and politely speaks with a soft tone.I had come in for a long life battery for my citizen watch, A young girl who was training had put in a wrong battery in my watch and it never worked. The next day I took my watch to Timpsons and there was this lady Tracy, who apologised and politely said that she will look into it. She then told me she needs to. order one as it was out of stock in the store. She took my number to contact me when the battery arrives. She did call me the same week on Wednesday and asked me to come in with my watch. She solved the issue. She again apologised for the inconvenience caused to me. She should be given the best employee of the year. Thank you Tracy. God bless. Shirley
March 2023 by Meera Anand
The owner accommodated my last minute request and was very kind
February 2023 by Patricia Karine
Too pricey. Unfriendly and unprofessional lady. Takes a VERY long time!!!!
August 2022 by robert witcher
The most dearest place to go for any watch battery. A £1-50 watch battery and fitted £13 .50 total rip off went elsewhere l done for £8.00
August 2022 by petar petrov
It was in deed a bit expensive, but the guy working there got my request done in no time even tho he was very busy!
August 2022 by Robert Oddy
Tracey was amazing, very helpful and suit and shoes were done when she said.Will go there again
August 2022 by michael callaghan
Best service ever will NEVER go to anyone else
April 2022 by Juliet ?LotsOfLove?
Got my sister's watch battery replaced. Payed more to get a life time membership so we never need to pay for a battery for that watch. You can get other things done there ieSpare keys show heels. I have been there a few times during the last few months and found them to be very friendly
April 2022 by Kevin Thomas
Superb works from Tracy who went way beyond what I expected, please Timpsons give this lady a bonus or a rise.