March 2024 by Bruce Dodin
Visited this Starbucks the other day with my partner and ordered an iced latte with white chocolate syrup and extra ice. As a gold member my partner receives extra shots and syrups. Though whilst ordering. The manager insisted the drink be put through the till as an iced white mocha. When we confronted her on this she claimed ?that?s just a clever way to save money? and furthermore refused to put our drink through the till as we had ordered it and became argumentative. As a store manager myself I?m very much aware that this is not the standard that partners are trained to. The poor barista on shift was simply caught in between and a victim of improper training and misguided leadership. In the wake of the argument we simply refused to pay and refused the beverage. I also considered sending an email directly as to not leave a public negative review for the store but there is no contact listed and therefore this is the only way I could make a formal complaint.
March 2024 by Elliot Mitchell
The staff are always a delight, especially during the evening towards closing.
March 2024 by Louis Boyd
I unfortunately got here today as it was closing. I expected to get turned away, however the young lady who was working happily took my order of two muffins ? thank you very much and sorry for disrupting your close down routine!
February 2024 by PRAKASH R
Efficient service! I'm consistently impressed by Starbucks' ability to serve my coffee swiftly, even when I'm cutting it fine before catching my train. The staff is friendly and accommodating, and it's a bonus to have a tempting selection of pastries available too.
February 2024 by Sata Radio
Mariana is always smiling and. Very quick, never missed my trainGood team on plat 1 and two
February 2024 by Archita Chokshi
Great customer service from Mariana , very quick and friendly .
February 2024 by Henry Stainton
What an awesome team Starbucks have on platform 1/2 at East Croydon. Always smiling, full of enthusiasm, make great coffee and always get me on my train on time!
February 2024 by Ana
Around 7:30am on the 25th of Jan 2023, I ordered medium Almond milk Caramel Macchiato and Cinnamon Swirl. Love the drink, I always love Starbucks Caramel Macchiato there?s no question about that. But the cinnamon swirl was like 1wk old? Or something like that it?s stale. The female staff who served me was very unfriendly and rude.
January 2024 by michael oladele
Lauren from Starbucks was very friendly and very good.
December 2023 by iylasd
The Starbucks Centrale is the best location in London. this is how I start my day during my work week. The team at `Starbucks centrale make you feel welcomed instantly as you walk through the door they greet you. The customer service is very professional and they are very quick and efficient. They always remember my order that surprises me because it is so complicated and long lol. Greta, Joanna and `Anil provide exceptional service they are lovely professionals who can make any drink that you like no matter the dietary restriction. 5/5
November 2023 by Jon B
In a café cozy, not too far, Starbucks had a famous star, A cheese and marmite toastie delight, But now it's vanished out of sight. No more gooey cheese, no marmite spread, Customers left with empty dread, They searched the menu, far and wide, For that toasty treat they couldn't hide. Oh, Starbucks, please bring it back, That cheesy, marmitey, toasty snack, We miss it so, our taste buds pine, For that cheesy goodness to be mine!
September 2023 by Barth. Monhonval
£4 for an americano (and not even a large one)... Coffee was OK but never worth that price. Total rip off.
September 2023 by Megan Wilkinson
Staff are lovely and very quick with making the drinks especially Mariana
August 2023 by Linda H
Small outlet on platform 1 at East Croydon station. Limited products, but enough to fill a hungry hole. Staff could be more friendly and smiley, but maybe they're tired!!
August 2023 by Andlea c4
Mari she?s friendly and helpful. She?s good CRM . Thank you for your help every day when I am going to work.