July 2025 by ahtsham khan
Staff is so lazy. Not cooperative even manager in day time also so lazy and can,t listen customers
June 2025 by Dannyboi
I went there at 22.50 and the shop shuts at 2300 the security didn't let anyone else in I asked for the manager and the security started to swear at me . Manager didn't turn up this Sainsbury's needs to be shut down with the amount of bad reviews it gets.
February 2025 by wayne gordon
Awful. Everything I come here I'm in danger of missing my train. Kiosks never work. Never staff behind tills. Have to go find help. Rude inconsiderate employees. Items in meal deal signed/ designated area incorrectly. So often spend more to avoid delay. That's why I avoid/ shouldn't have come here again.
January 2025 by Peng Chou
I shop here frequently.
In recent weeks, whenever I was buying fresh meat products, the entrance security sensor kept getting triggered when I was leaving this local store after paying.
This is annoying as you have to stop and wait to show payment receipt to either security or assistant at the till.
Hope this technical issue can be rectified by the management of this local store soon? Thanks in advance.
As I don't experience this issue at the closeby M&S.
For customers of this store, please do ensure that you request receipt when either using self-pay or assistant at till. As you will need to show your receipt when entrance security sensor gets triggered as proof of your payment.
June 2023 by Mizgin Baspenir
We forgot our cellphone in the Sainsburry?s Local and called to ask whether they found it, which they diclined. We went there. Turns out the cashier ?found? our phone and lied about it being in the shop eventhough we heard it ringing. He tried blaming us about not being careful enough and called us a b****. Cashier man S. told us he looked behind the register, but refused to give us the phone once ist rang. Sh!t-Show. DON?T BOTHER GOING THERE!!!
June 2023 by Google user
We forgot our cellphone in the Sainsburry?s Local and called to ask whether they found it, which they diclined. We went there. Turns out the cashier ?found? our phone and lied about it being in the shop eventhough we heard it ringing. He tried blaming us about not being careful enough and called us a b****. Cashier man S. told us he looked behind the register, but refused to give us the phone once ist rang. Sh!t-Show. DON?T BOTHER GOING THERE!!!
August 2022 by Ashu TV
Very conveniently located just opposite the train station. But the thing is as i regularly shop from Sainsburys I found it too expensive like food and groceries are much costlier than other Sainsburys.
August 2022 by Matt
Disgusting, ordered via Uber eats mouldy vegetables were sent that were covered in fruit flies, completely unacceptable. Make sure you check the food thoroughly if you use this store
August 2022 by amanda wells
Most unhelp shop I've been in as a disabled person could get no help with anyone to watch my shopping so I could get a few bits u need sales assistant said security.security said no so I had to leave embarrassed with out my shopping bad customer service if you have Hiden disabilities or old don't go their as unhelpful can't and won't use that store again ?
July 2022 by Michael Selwyn
I had a magnificent time three pictures of Sainsbury's Local- Hackbridge Station Local especially when I was taking two selfies yesterday from 3:24-3:25pm.
July 2021 by Shwan S
Lovely staff
July 2021 by Nikhil Misri
Customer service fine on most occasions.Security....RUDE....talking quite rudely under breath (not quiet enough) when I walked past.Wanted to speak to a manager about this but there wasnt one available in the 10m spent in store.
July 2021 by TM 84
Customer service fine on most occasions.Security....RUDE....talking quite rudely under breath (not quiet enough) when I walked past.Wanted to speak to a manager about this but there wasnt one available in the 10m spent in store.
July 2020 by Connor H
Reminds me of my nans fridge (empty) seriously theres hardly anything here
July 2020 by Anitha Mohandas
sainsburys local is a good shop to buy your supplies