January 2024 by Jackie Tao
Jackie in Croydon was very knowledgeable, professional, friendly and genuine. She had the right balance of everything without being too intrusive and clearly was an expert in her field. Out of all the stores we visited, Jackie outshone all the others without even trying in her natural and effortless manner. Fantastic customer service from start to finish.
January 2024 by Lena Murray
I visited them to look at sofas. I was met by Nijo. With his help I was able to come to a good decision and I?m very happy with my purchase.
August 2023 by Bernard Humphrey-Gaskin
If you want to buy Italian leather furniture, then this is the place for you
February 2023 by Edgee Li
Hejaz is a very good sales advisor. Helped us in picking the right sofa and sofa bed
February 2023 by Elisa Cavatorta
This branch of Natuzzi has an amazing asset: Davide. An outstanding example of professionalism and careful customer service. I'm happy with the quality of the product and Davide made the entire experience remarkably positive. I could not recommend him enough.
January 2023 by Angie Bickel
Michelle was an amazing sales advisor and very knowledgeable about the sofas that we wanted to purchase....she spent time with us and didn t rush us into making any decisions. We ordered our beautiful sofas on Wednesday 22nd June 2022 and we accepted delivery on Thursday 28th July 2022. The delivery team were also very polite....tidy and kept us updated. We are truly delighted with our purchase and would certainly recommend Natuzzi furniture....thankyou so much....very satisfied customers and we experienced 5 star service from the moment we walked into the store.
January 2023 by purva malik
I ordered a sofa from Natuzzi Editions, called them to cancel within 1-2 hours. Said cannot cancel it as they have started making it when the delivery date is 13 weeks later. Appalling customer services!!! I would give them a minus rating if that was an option!
January 2022 by Scher Léo
The sofa was delivered in very poor shape with fraying and damages. We complained and they make the replacement sofa drag..... 12weeks later a new sofa came with similar issue. Natuzzi has not been responsive. Such a disappointing customer service
January 2021 by lucas Mabayoje
Better and better
January 2021 by Lady Lisa Watson
They have beautiful things omg.
January 2020 by Giovanni Cirielli
Great shop with the best sofas and furniture in the world
January 2020 by Andrew Costa
Premium furniture made to order and also a clearance area with good bargains. The service we received from Andreas was great
January 2020 by Keith Grey
Lovely contemporary furniture and very helpful staff but too end prices.
January 2020 by KINSHASA KAWELE B-F M
Natuzzi great.
January 2020 by Roozbeh Akhavan
Can't praise enough.Good location, very good variety of furniture, lovely and helpful staff.My own experience with Shohreh was superb.She patiently helped me find and order a sofa and sofa bed right the same way I wanted it.On a side note, their sofa beds are so good as they have a very easy and straightforward pull out mechanism and the thickness and comfort of the matress couldn't be any better.They do have a nice clearance collection too.Would highly recommend this store
