Service is ridiculous. Everyone moves slow, no one’s doing anything just walking up and down. Takes over 20min for them to make your order and thats after asking where your order is as they have somehow skipped the oldest orders.
They need management asap.
February 2025
Very small McDonald’s which is purely for taking away, yet it took 18 minutes for our order of 2 Meals when we could see the burgers being made and put aside. Also too understaffed and too slow.
Review update: 16/02/25 initially gave this place 3 stars but after morning I have changed it to 1 stars. This morning... read full comment
February 2025
Did not make my order and did not offer me a refund. Told me to go to customer services which is impossible to find.
About McDonald's Unit 23 Norfolk House Croydon. Since 1974, McDonald's has been dedicated to serving quality food and quick service, at an affordable price for our customers. Visit McDonald's Unit 23 Norfolk House Croydon and choose from a menu of favourites, including McCafé® coffee, tasty breakfasts, delicious burgers like our Quarter Pounder®* with Cheese, McPlant, and more! Before you head out, check out the latest offers and order your food ahead on MyMcDonald’s app. Next time you’re looking for a treat, head to McDonald's Unit 23 Norfolk House Croydon . We look forward to serving you!