December 2023 by Vee Ell
Went Christmas Eve, was really busy, but I did not to wait long to make my purchaseStaff busy, but helpful
December 2023 by Renu Riya
Very helpful staff at the tills in the food. Section, one lady always running around to help with the tills,Very busy time for them , it would be better if they put more than one person to help out with the front as customers have to wait long time to get it corrected,Very happy with overall services, food section is great!Love the Croydon marks ??????????
December 2023 by Kevin Paul Hunter
Christmas period it's difficult to find what you are looking for, but the in-store assistant was very helpful.
December 2023 by Friso Buker
Excellent food court. Difficult to find inside the shopping centre, but worth a visit.
December 2023 by Murray Goodwin
I think it?s absolutely obscene that you?re charging people 40p for a paper bag. Absolutely ludicrous?
December 2023 by Charlie
Have visited this branch many times over the years dating back to 1995 when I was still in school!I have seen it change over the years, positively.This branch is a decent size and has things for men, women, and the home. It has a generous food department and also has an in-house café serving hot and cold food and drinks.This branch is well stocked and also has a click-and-collect counter located on the ground floor.
November 2023 by Christine Ryland
Good selection of food. Reasonable prices. Clean and bright.
November 2023 by kempak k
good produce, not normally too busy prices are quite high though.
November 2023 by Kavin K
Disappointed with the restaurant service.I ordered Fish & Chips, expecting an enjoyable meal.The lady who served me said there was no tartar.Then, she said she would fetch me mayonnaise. I waited for 10 minutes, and there was no sign of her.Later I walked over to the counter to get mayonnaise.No napkin was given.Because they're so busy and getting good business, they don't seem to care about the customers.
November 2023 by Tunde Garrison
Very disappointing that I visited this store today (my local branch) and found that they have removed the customer chairs and tables near the toilet that customers could sit on while they wait for someone or to just take the wait off their feet while shopping.I hope they do return them as I see in most other M&S stores.
October 2023 by Samantha Berko
Very belpful and friendly staff. If you want something that's not in stock, they will order it for you.Cafe is nice. Would prefer toasties on regular bread and not sour dough. But they have a good selection of things to eat.
October 2023 by Kat Merek
It's impossible to shop in there because it's so hot. It must be at least +30°C in there all year around. Its awful. You can feel the hot air blowing down on you. Also the food hall have very limited organic products and always long queues.
September 2023 by Lika Kamara
Was served by Sayuri she?s was so helpful and had a lovely smile as soon I approached to her.
September 2023 by Andrew Johnson
Went to store not knowing what present to buy. An assistant was very helpful and gave me a couple of good ideas which I subsequently purchased.
August 2023 by Henry Elizabeth
I live in Australia ??Every time I come back to uk ?? I go to West Croydon M&S for lunch around the last 14 yearsAlways 100% fantasticToday Sat 26/9/23 yet again Fantastic. Beautiful lady Teresa was serving at register. We could not eat everything. Teresa packed to take homeThe guy making coffee was outstanding. Beautiful spot on coffee ??Always great ?? quality food and fantastic value & the staff are always accommodating.