August 2025 by Lawrence Munford
I like the bank but have had a problem getting my new Visa debit card delivered to my home address or the bank itself.
August 2025 by Central Autoparts
21/08/2025
09:15
Gone early
Then the cashier told me to wait he was on the his mobile phone speaking Bengali language
How come the Lloyds Bank Allowed A cashier to used his mobile phone and server the customer
No manner
No Good morning
No hello
No Thank you
And ask for envelopes to put the money
He said he don?t have it .
Very Bad Service
Look like he was serving in a Bengali Off licence
Whereas the bank should reached Him somes manner before Employing That Staff.
May 2025 by maria malik
Not a single employee seemed to know what they were doing. I was given incorrect information multiple times and ended up waiting over two hours for absolutely no reason. While customers were left waiting, staff were walking in and out of rooms, clearly wasting time and avoiding work. It was obvious they were going inside just to avoid helping customers. Completely unacceptable experience. Lloyds, you need to do better.
April 2025 by Liliana Mihaila
That?s not good staff on this bank.
March 2025 by Iwona Zevallos
1.5hours, to withdraw your own money!!! The intrusiveness of the questions is humiliating.
March 2025 by mr singh
My personal experience was worst
Employee needs to kindergarten
March 2025 by C Posa
Extremely rude staff, especially the woman at the front door today!!! I?ll never visit this brunch in Croydon or either reopen my bank account with Lloyds.
March 2025 by Mr
Black guy ask me to show your sort code and bank details which I refuse
Ask.me I have power to see because I'm working
He forget that criminal offense
Best of luck
March 2025 by Official
It?s the worst branch and I will never go there again. Those men working in reception have no respect for customer and corrupted. manager should control properly.
April 2024 by Alina Drob
Very kind.
April 2024 by Lijo Thomas
Good service
April 2024 by My Sanctuary D.Jacques-Gordon
It looks after my money,so I'm good with that.
February 2024 by Jocelyn Baffour
Absolutely terrible experiences, most times I come into branch.Not recommendable.Very disappointing and distressing encounters.The staff that serve me repeatedly gas-light and are so dishonest, the times I ask for a second opinion elsewhere, the remediation fits in with the bank's public policies alot better.To add to shock, time and time again, I have seen that staff are continuously unnecessarily condescending towards elderly customers who do not have visible advocates.
February 2024 by Qasim Abbas
-The staff is very cooperative and supportive as no other branch was helping me when croydon staff helped me to get my documents!Thankyou Staff!
February 2024 by Terence Buxton
Great staff at this branch, especially Karen, Carol & Aaron Karen your customer service is 110%.
