January 2024 by Roch F
If you want good service go to Purley Way. I understand that not everyone can handle stress ( even though it was only 2 customers) but when you consistently have an attitude when you?re at work there?s really no point you working there.Having asked for my daughter?s trainers to try on I was given a blank stare like my father is a glass maker and ignored but the long foot crow was given her trainers even though she asked after me. The fact that I?ve stood patiently and then I?ve been dismissed either shows that there?s no staff training or that jd a hiring idiots.Anyway I left and went to purley way where I was greeted as soon as I stepped in.
January 2024 by ravi singh
Good place with lot of options. Quite crowded the day I visited. Staff was really helfpul and generous
December 2023 by Dorothea
Went into the store today, 14-Dec-2023. To pick up a Christmas present ?. The shop is well stocked and clean. The Music is so loud you can't even hear yourself think. Quite a few staff hanging around and talking amongst them self, you have to go up to the member of staff to ask for help.
December 2023 by MrAhmes2001
Spent over £400 on 2 pairs of trainers there? trainers are good but I had to wait ages for the staff to get me the pair from the back? staff are more interested in talking to each other or chatting up customers and getting numbers. The female staff are the worse, they should spend more time learning customer service then standing there playing with their fake hair. I will never go back and I would recommend shopping online instead of going somewhere else.
December 2023 by Tizzo
Don?t shop in this Jd Store ,they will stare at you and stereotype you and think you?re like the other youngsters and hoodlims ,when you are just trying to buy your stuff, for your Christmas shopping early before it gets packed nearer the time . ????
November 2023 by K W
What's the point in having a phone if none of the staff pick it up I spent from 9 o'clock this morning I've just attended in person and noticed two staff members by the phone rang it to see if they would answer and they just ignored it so I've gone into footlocker next door and spent the 500 £I was trying to spend with them instead
October 2023 by Christian Camilo Hernandez Munoz
Poor service, yesterday I wanted to buy 3 pairs of sneakers and I asked a woman for the sizes and she never asked for them, I was waiting for about half an hour and one of the girls who apparently is the same as the one in the photo below was rude and inattentive.
October 2023 by Adrian Birtu
Great offer's,staff it's helpful all the time
October 2023 by Murat Dikici
Many type and brands of shoes here. Still couldn?t find what I was looking for ?
August 2023 by Gopi Rathod
0 ratings to this store as the staff is not at all good with the customers. Very bad behaviour all the time. Even the staff is not answering to the customers in a good and proper way. Shows attitude and no manners at all that how to behave and attend the customers. I suggest not to visit this store as the staff of this store needs to learn some manners and etiquettes that how to serve and answers the customer.
August 2023 by Hubert Rozynski
Very rude customer service that had a problem that Google says that the opening times at Sunday is till 7 PM and they are closing at 5 PM. Member of staff told me that it's Google's fault which shows quality they provide
August 2023 by Kristy Kwok
When I tried to go for fitting inside the shop, the staff required me to leave my bag outside the fitting room. This is totally nonsense at all as those are my belongings that I need to take care of. I am not sure do they have any policies / protections if someone take my bags as they would just put my bag on the floor. This policy is totally stupid and not secured. I didn?t argue with them and put the stuff back and will not step into the shop ever again.
August 2023 by Lew H
The first lady was very helpful and reassuring when I was looking at some shoes however the music was quite loud the second time and when it came time to buy the staff member I spoke to HAD to yell over the loud music. I suppose it depends on who works there at any given time.In my personal opinion, head to Oxford Street. Their JD Sports has at least two shop floors and the Sports direct a minute walk down the street has three floors. When it's not busy, trains are quite inexpensive. Make the extra distance. Have a better time. Treat yourself and get something nice to eat.
July 2023 by Maria Younas
I bought 2 shirts from there.The quality of shirts is outstanding ?
July 2023 by Ayesha Naveed
Black service provider was very helpful.
