March 2024 by Sahra Shon
I am not happy whatever picture and posted so disappointed. Need to delete this.
March 2024 by Dorothy Opoku (Abena Simplicity)
During my recent stay at Hilton London Croydon, I was thoroughly impressed by their outstanding customer service. The staff's attentiveness and friendliness made me feel truly valued. The room was impeccably clean and comfortable, providing a perfect retreat. The food served at the hotel's restaurant was delicious, with a diverse menu to choose from. The serene environment of the hotel, by the pool add to the overall relaxing experience. I highly recommend Hilton London Croydon for anyone seeking a memorable and enjoyable stay.
March 2024 by Jon Law
Bar not cheap.......
March 2024 by Ojemola Ayoola
The hall for hosting event is spacious and has a good lighting.
February 2024 by Ken Morgan
Rooms: ExcellentSafety: PerfectWalkability: GoodFood & drinks: Perfect
February 2024 by Nanette S
2024Happy to update this review from a recent stay. It?s still way too hot, but I really enjoyed the service this stay especially from Owen at the front desk and June in the restaurant. A bit easier to overlook the heat when you feel taken care of :) thank you Hilton Team!2023Lobby was bright and welcoming, 3rd floor was HOT and terribly laid out.Bathroom was a good size but fixtures kept breaking. Room was a good size, comfy bed and plenty of amenities, unbearably hot and mini fridge wasn?t cold enough to be considered functional.Staff encountered on the floor were lovely and engaging, two different staff at the front desk were rude, once to our guest and multiple times to different delivery services.Location wise - if you need to be in Croyden, this will work, but manage your expectations if you?re used to the Hilton brand. If you?re considering this as an option for visiting London - transit is doable, but it takes about 45 minutes between the bus and the rail.
February 2024 by Oscar Flores
Rooms are small and room descriptions not very accurate specifically when traveling in group. In winter rooms are hot and room thermostat is just for reading room temp which you already hot. I called front desk who confirmed that you actually cannot regulate the temp with the thermostat...so we had to open window but due to high traffic area it was noisy so we had to pick out poison...hot steamy room or not so hot and noisy room. Front desk in general is not very friendly and seem like they are just doing their job. Facilities outside of room are spacious but rooms very small and not well designed for work with round tables...so you really are pushed to get outside room if you want comfort...breakfast was very nice and staff there friendly and helpful. I would not stay there again to cut commute into London and just go straight in.Rooms: Very small.Walkability: Not walkable to most nearby stores
February 2024 by Oluseun Ayoola
Great place.
February 2024 by Frank Xavier
Impressive Hotel, Outstanding, Service.From the minute we arrived, to the checking out time, this hotel did not disappoint us. The reception staff were efficient, and courteous. The room (126) we stayed was spotlessly clean ideally proportioned. The lounge-services for, bar, lunch and dinner, were of high standard and the range and quality of the food was excellent. Every member of staff we interacted with, including maintenance staff, were friendly and genuinely cared about stay. Breakfast service was impressive, the buffet was spaciously laid out. Jane, who looked after us, at breakfast, was an example of customer service champion and an ambassador for this, 4 star hotel.Rooms: Spacious comfortable well appointed room.Nearby activities: Easy access to Croydon for business.
February 2024 by Nancy Tran
Nice copy place love their breakfastRooms: Mice roomsFood & drinks: Love it
February 2024 by Steve Beckitt
Nice enough hotel and service is good, but they don?t provide water in the room unless you?re a member. Considering every other 4-5* hotel provides a bottle of water, this is more a penalty for occasional customers rather than a benefit to members. No smart
February 2024 by Doux Ella
We had such an incredible visit , just before our fly .So it?s a perfect place to relax the body after a fly or before . We had the 90 min experience room , where time it flied away . The room has relaxing beds , the water bed was like we were floating ,steam and sauna , facilities impeccable and we finish with an afternoon tea. All the staff from our check it , restaurant , were so welcome and helpful . Definitely will be back very soon .
February 2024 by Siegfried Fairless
Absolutely brilliant, gym amazing, staff support group and friendly, food amazing, loved
February 2024 by Omer Khan
Very good clean rooms for
February 2024 by Q
Welcoming and friendly staff with great breakfast options and covered car
