10AM - 8PM
4A &
Furniture Stores
“Calvin at Dreams Croydon was very helpful when we went into buy a new spring mattress this week - brilliant product knowledge and great customer focus. He helped us get the sleep/posture assessment, was patient when we quizzed him on product/brand details and provided all the info we needed to make the right purchase for our aging (40-year-old!) back needs. He was on hand for any questions we had, without being pushy. Would recommend!”
“I got my bed in the sale.
The price was good and it was delivered without a problem.
The beds comes as a flat pack, but goes together well.
I would use the company again.
Thanks”
“Well organised, huge IKEA with Bistro & Restaurant. Unfortunately the restaurant queue was so massive even on a weekday lunchtime that we didn’t stay but got a hotdog & milkshake at the Bistro. Not bad but not a proper lunch. Shame they couldn’t handle the volume with such a large restaurant.”
“Jackie in Croydon was very knowledgeable, professional, friendly and genuine. She had the right balance of everything without being too intrusive and clearly was an expert in her field. Out of all the stores we visited, Jackie outshone all the others without even trying in her natural and effortless manner. Fantastic customer service from start to finish.”
10AM - 8PM
Unit A
Furniture Stores
“Had the joy of being served by Wioleta today. So lovely (and rare) to find a sales assistant who understands customers and how to treat them. The sofas are great, but this lady was better! Huge thanks!”
“This store is great but the self service counter causes delays. I am disabled and find technology troublesome due to ny mental disability issues and it makes shopping for a person like me very differcult . Come on dunelm bring back more staff on tge checkouts please”
“I'm happy I came to this store when I did as some kids were still out of school and I had the opportunity to ask all the questions I wanted answers to without the pressure of a queue of people behind me. I had the pleasure of talking with Curtis the manager on duty who had the patience to sort out all my problems with efficiency and interest and without hesitation. Absolute impeccable service at this location!”
“Went in with my family last night to purchase 1 sofa but left with 2 and also an armchair. We received great service from Michael Jr, he carefully explained all the current offers available and as there were some great deals to be had we left with more than just the 1 sofa. Michael was very informative and explained everything in great detail, wasn’t too pushy and gave us enough time to process the information and make an informed decision. Very pleased with the whole process, can’t wait for my La-Z-Boy!”
7AM - 8PM
The Colonnades
Furniture Stores
“I usually drive to B&Q through the purley way traffic which is dreadful 9/10. I have been there a couple of times recently and the staff haven’t been helpful and don’t seem interested in customer service. If an item you want is there it’s there and if it isn’t you get a shrugged shoulder but they won’t show you where an item is and they don’t like answering questions and the customer service area is manned like it used to be. I wasn’t impressed on my last visit for this reason. A week later I was desperate for tiles so looked up my nearest shops and up popped “Wickes” in the colonnades. It was much easier to get to and they had the mosaic tiles I needed. The guys who work there are so lovely and helpful I couldn’t believe it. They were polite and willing to take you to the product you asked fer. Between three of them they were trying to help everyone in there. They were a breath of fresh air. The guy who was dealing with me and my tiler asked the manager to do something on the til. He came over and was just as nice. No waiting. No stress and great customer service. This will be my “go to” place now!!! Great staff here.”
“Their range on the 2nd hand furniture that they sell is great! I ended up purchasing, in my 1st ever visit today to them -1. A dining table with 3 chairs,2. A computer shelfAnd 3. A kitchen trolley/table with wheels,With Delivery of the above items to my apartment,All for a price of 180 GBP!Checkout was smooth too. However the only adverse experience today is - Delivery is NOT customisable. I'm having to postpone an airport visit to pick up my family, all because they cant give me an extra 2 days after the time slot.If their Delivery was customisable to my requirements, they'd have received their 5 stars.”
“Wow Argos. Your new face lift suit you very well. Even your staff looks mush happier. Collection of parcels and shopping there seams now more fluid. Keep it up!”
“After a terrible experience with Fabb furniture next door, Angie saved the day!! Really easy experience, no hidden costs! My sofa arrives in two days! Thanks team, you're brilliant”
7AM - 8PM
Hesterman Way
Furniture Stores
“Great experience at B&Q Croydon today! I was unsure about which laminate flooring, underlay, and paint to buy for my new home. Firat from the team approached me and offered help — he was friendly, knowledgeable, and really knew his stuff. With his guidance, I found everything I needed. Thanks so much, Firat — really appreciate your help!”
“Went in to Furniture Village in Croydon and bought a lovely sofa from Tushan our sales assistant who could not have been nicer or more helpful. Thank you Tushan for making the whole experience so enjoyable.”