November 2023 by Chris Barrett
?mpeccable customer service..period...shalawam kaaaabooom ?????????????
September 2023 by Amira
Black fat guy sagging his jeans. No customer service skills at all, came up behind me (a small petite girl!) and was standing weirdly close to me. Followed me all around the shop. Standing right in front of me whilst I?m sitting down. Avoid him at all costs he takes advantage of his job to get girls. 14:55 Saturday
September 2023 by Adam
Short fat black young guy white ripped hoddie working on Saturday 2nd September had no space awareness and didn?t wanna be there. No customer service.
August 2023 by Sami Sami
The worst shop customer I've been seen in all my life. To day i tried to buy trousers for them and i asked the woman behind the desk i wanna tried if does fit me the said No then she said ask my supervisor... Also she refused to talk to me and she's extremely unfriendly..? I thought smiling is free. Anyway the manager she wasn't there to complain so i decided i will come back to the shop next time to do what i need to do.... Very very said about croydon
August 2023 by Kyle Kellman
I had a great experience; I bought two pairs of trainers and was helped by Crystal, who was very patient, friendly and welcoming.
July 2023 by Magdalena Lewicka
I would like to say thank to a lady's behind a till you for a great customer service and advice during our visit today.
June 2023 by Felicia Oladiran
Absolutely dreadful customer service lady at the till had appalling greetings skills, I went in to deal with a simple exchange but instead I was told they can't do due to there stock take, but on there website it states that they can. Spent 5 minutes supposedly speaking to there manager to tell me to send it to them, they can't do it. Absolutely useless. Never buying from footasylum again.
May 2023 by Ania Ania
Far from this store, you can't do anything the manager is avoiding help shoes after two days they started to creak they said they won't do anything because I don't have the box this store should have been closed a long time ago better go shopping to JD
January 2023 by Samiya Elmi
I?d give 0 stars if google allowed me. Avoid this place at all cost!! The service here was absolutely sicking. No respect for customers. Came into the store looking for a particular shoe. Saw that the two working at the front were occupied with customers so i asked the two at the middle section if they could help since they didn?t look busy at all. When i had gone up to them, they carried on conversing and didn?t even acknowledge my presence. One of them, a black older lady told me to go back to the shoe section because they would help me. I didn?t say much just thanked her, till i turned around and she started talking about me and another customer who apparently went all the way to the front asking about a shoe. And how she thought it was ?stupid? that people go to different sections to ask questions about certain things and that its clear who?s working where. I for one wasn?t even aware of this. So imagine how many weren?t. It was just a simple mistake. I find it disgusting that she?d speak about customers in front of them. Shows lack of decorum. D
January 2023 by Katarzyna Boczek
Clean and nice customer service
October 2022 by Shahryar Ghauri
Stay away from this store. Extremely worse customer service. They did not want to change my shoes i just bought a day ago by saying they have become dirty when they were not. I didnt even wear them. Those shoes are now useless for me as they dont fit me. £100 gone waste. The 2 ladies on the till were also of no help and didnt offer any support. Idiots
June 2022 by M Purchas
Clean, well set out friendly staff
April 2022 by Sapan Pradhan
Very unhelpful, unprofessional and rude manager.Will never ever shop again.
April 2022 by Sacha Se
Store is to small but great clothing
January 2022 by Remi Oyerinde
Had purchased 4 zaveti coats last week and came to exchange 1 coat for a larger size. Only one XL coat left and I was told that no refund or exchanges are being processed until after 29/12/21.... how can a customer travel all the way to a store then leave the last in their size... (in London- I checked) hoping that it will still be there in a few days time!!! Terrible system and rude manager/supervisor