January 2024 by Wacky Willow
Affordable prices. Good service you can pre order things. Parking was a bit tight but we were in and out
January 2024 by DJ
Got astra brake pads all good
December 2023 by Irshard Thowfeek
No card payment taken, dissatisfied
December 2023 by Alexandru Matievschi
Good prices, but the service is just bad...not enough staff, the place is just badly managed
December 2023 by Luke G
I dont think it's just here, but all euro car parts always busy, but saying that over the last couple years this one has got a hell off a lot better they seem to have got a system to get through customers out quicker.
November 2023 by Paul Bedford
Friendly staff, good prices. Always use the discount codes and pre order for click and collect to save money
November 2023 by Ali C
Open Sundays helpful service people
November 2023 by Renaldas Gentvilas
Seems by a lack of sales from counter they decreased staff to a minimum and even with 3 people in the branch you can wait 15 minutes to get a headlight bulb.... either a manager is not doing hes job either company doesn't care about the customers, please answer me which one is it
October 2023 by Richard Russell
Helpful staff. Exchanged something and substitute ordered and collected next day.
September 2023 by Allan Cameron
I ordered online when I got there the staff couldn't find my item
September 2023 by Joao Vasconcelos
I have order some part on sunday to be delivery yesterday and still no get it..Very poor costumer service we call never pick the phone very bad never buy nothing at this store no more
August 2023 by Cheikh Afric'Arts Diop
Under-staffed at London branches leading long waits.disfunctional online system.Placing orders no better as products get sent to wrong branches or not available on site after order had been confirmed ready for collection.Staff not always communicating respectfully to customers when alone appology when E.C.P. messes up.One female staff at Thornton Heath branch refused to serve me because "she's alone at the desk and too many customers waiting" even though I waited a long time (again, my confirmed order wasn't available). Instead of apologising for wasting my time and money at the garage, the same lady threatened me on another occasion to "not serve me again" because I returned a part that I was wrongly sold by E.C.P.They are cheaper than many but you have to be prepared to have your time wasted and deal with arrogant staff members sometimes.This place needs sorting!
August 2023 by Matt Stevens
Useless idiots everytime i go to get parts from this place they never check there returns to see if its new parts being returned and is always old parts !!!ALWAYS CHECK THE BOX BEFORE YOU LEAVE!!! otherwise they will accuse you of swapping it outside the doors will never go back here again
August 2023 by Gaurang Desai
Was good service. Friendly staff.
August 2023 by p blake
Slow moving queue. But helpful staff
