March 2024 by Rebecca
Only come here if you have lots of time on your hands. Waited almost 2 hours to see an advisor. The advisors are helpful when you see them, but EE need to review their processes or hire more staff.
March 2024 by Emmanuel Oppong Ahenkorah
I walked into ee shop in croydon high street and I met Gabriel and he was soo superb and excellent in his work. I like him..he too good..keep it up bro
March 2024 by Anonymous
No 0 star option.Don?t purchase PS5?s in here they don?t give warranty anything. At the time of purchase too they didn?t utter a word anything, was a loyal EE customer for about 2 years but they don?t have the audacity to tell the customers the truth, Is a literal scam. Wasted the money on the store. At least I would have purchased in the sony store for a cheaper price with 1 year warranty.!
March 2024 by Louis Niven
Good service this morning, quick, accurate and clear, good stuff
March 2024 by Joe Adams
Only store in Croydon so you may have a long waitUnderstaffed but staff are doing their best in a difficult situation and making a lot of effort
March 2024 by krishna kk
Moderate
February 2024 by K W
Very slow service. Avoid doing anything in store with them including simple pick ups. Don?t deliver anything here.
February 2024 by Mark Antonio
Two slow
February 2024 by Maria Fernandes
Terrible service. Unbelievably slow. Needed a replacement sim and had to wait over an hour in the ?queue?. Then took nearly another 30 mins to get sim sorted. Don?t expect to have to spend nearly 2 hrs just to get a SIM card
February 2024 by Hasan Tobli
Great service from Gabe if you want good service ask for him helped me recover my sim and gave me good broadband deal will be seeing him again again great work gabe
February 2024 by Regina Opare
This is the worst EE shop and worst experience I have ever had. Bad customer service and rude staff. Very slow at everything they do and don?t care about their customer service. I had to wait for over a hour to be served. Never going back there again.
February 2024 by sako love
The staffs are not helpful and very rude manager.. the manager he need to teach management
February 2024 by Aamir Sohail
I would have given 0 , if I would . The guy names Fin was very rude asked me sit and which I did . He served the customer came well after me coz he was from his race . The guy was not professional at all I asked him I was here before the gentleman you have served , he said if you said this one time more I am not going to serve you , I was with my 10 year old son , he was very very rude and he didn?t serve me and told me to try another store, he wouldn?t even let me speak to the manager , he was serving more of Afro Caribbean people . At one point I thought he is going to hit me. The CCTV camera of the store can check the whole incident. The manager and head office should take action . I complaint but see if something will happen , if you are Asian background please avoid going to this store as staff are very scary and racist
February 2024 by Dean Fornatt Higgins
Gabe has been outstanding in his service to myself today. A real pressure having someone knowledgeable and helpful at the same time, his attention to detail and also making an effort to make my renewal as cost effective has shown me what an asset Gabe is to EE. Outstanding customer service!!!!!!!
January 2024 by Touqir Ahmad
Visitig but bad services long wait
