December 2023 by Raju M Peter Peter
Nice office guys, including Ware house Manager Thomas, security staff also are good..healthy environmental surroundings.. ????
September 2023 by christopher fox
Complete waste of my time as i have now to return to pharmacy for the 3rd time to get the remaining prescription. Have tried calling them on over 12 occasions, but they never pick up the phone. What a disgraceful service they provide & will certainly not be using them again.
September 2023 by Nayan Parmar
Local pharmacy absolutely useless, put in via NHS app for 25/26 items , incl some for my heart kidneys and respiratory after suffering a near fatal heart attack and also fluid in lungs so the medication is vital.12 days on still not received any. Called my pharmacy and they said they are awaiting 1 item, so they could have sent the rest . 1 item being vital for my heart function, and they don't know when they will get itCalled Head office customer services 3 times and no one answers the phoneWaste of space and time , but they are only ones that deliver in my local area
August 2023 by Sue H
The Pharmacy in Newent is an absolute shambles! My husband put a prescription in online via the GP over a week ago. I went to collect it today and it still wasn't ready. Had to wait over half an hour for the prescription to be checked by the pharmacist. The new "makeover" obviously didn't makeover the way the pharmacy is run. "Have you had a text to say it's ready?" "No, but it was sent over a week ago and my husband's on his last day of pills". Seriously, if they got any slower in there, they would stop!
July 2023 by Leung SK
Day Lewis Pharmacy is the most rubbish pharmacy I ever met. Never answering phone call from 9 to 6, staff slow motion all the times, never answer your questions. They even advertising on their web said "award winning family business". I am very surprise why they can still running.
June 2023 by Pete Dawson
Really bad service. Unable to even phone them. Number shown is out of service. They must be avoiding their customers.
May 2023 by Ricky Cichon
Day Lewis has to be the worst run company going. This is not my first rodeo with them as had to complain before. I sound like an old nag, trust me I'm not. But this place is shocking!!
February 2023 by Denis
Tramps work there
October 2022 by Andy
Nightmare the left hand doesn't know what the right hand is doing. To many chiefs come to mind .
March 2022 by Bal S
To all my fellow delivery drivers, BEWARE of Bad Attitudes. You will be greeted by Stinking Nasty Bad Attitude. Not surprised to read of all the 1 stars, it's absolutely true, no communication skills.You are requested to stop at the STOP SIGN after you enter the gate, however us Delivery Drivers are too busy to stop at an unmanned location and wait for someone to come out of a building half a mile away ?
March 2022 by TASOU TV
Customer service don?t answer phonesClosed a branch and lost my medical recordsFailed to share my records with the NHSAppalling service
October 2021 by James Sawyer
Just phoned every department no answer this is the 12 time ive called and guess what no answer. I guess it's fitting for a company who turns pregnant women away because they haven't a chair, while the pharmacist (Mrs Diemdinusha Hereath) laughed at her! DISGUSTING!!
March 2021 by Jayesh Patel
Very good
November 2018 by Rob C
I've had no problems with my collections, but was shocked by attitude of staff to other customers. A special needs person had some sort of fit while waiting in store and staff screamed and shouted at him to leave! Guy couldn't even walk properly and his carer were just bringing car around. Staff tried to drag him out of shop door before other customers and myself stopped them. I berated the 'manager' and called the paramedics for him. His carer picked up his meds while after we helped him to car - despite them try to close shop 10 minutes early and pull shutters down! Disgusted & dismayed at how this I'll person was treated. Bad practice
April 2017 by Greg Wingfield
Pleasant crowd of staff
