Never enough staff working, incredibly slow service and no self checkouts to speed it up.
July 2025
I don’t usually leave reviews, but I feel compelled to share my recent experience because this isn't the first time I have left this branch feeling disappointed.
I went in to collect a Click & Collect order and buy two items in-store. When I mentioned both at the till, the staff member abruptly said, “Just wait... read full comment
July 2025
I just came out of Boots purley way store. Think I need to warn people there is no air conditioning and there are barely any staff. No staff at the pharmacy to advise on medicines apart from the actual pharmacists who are making them and too busy for customers and one staff member on the main tills. She was lovely thus... read full comment