January 2024 by Sharon Manikham
It's ok in general. Customer service is decent, but there is one lady who is very good and always has an answer when I ask about make-up. She quite clearly does understand make-up. It would be great if she could have this to solely focus on rather than having to also be the retail assistant for the rest of the shop. An opportunity here for this person is very clearly missed by Superdrug management. As this person could possibly give make-up consultations.
August 2023 by Rose Killingnarcsslowly
This is my favourite Superdrug store. The staff are friendly, helpful and professional.Keep up the excellent work ? ? ? ?
June 2023 by Carole Warburton
Staff are always helpful and friendly
May 2023 by EJ
Superdrug the store itself always offers a great range of products - however every time I go in, there?s one person on the till and about 4 people queueing. There is no sense of urgency and a bad attitude from the staff, which may deter customers. Plenty of times I?ve left my items because of how slow the cashiers were.
May 2023 by La Fenice
I called before going because it was a day of celebration, the girl was kind and nice .. that day she saved me that I had to buy something urgent .. thanks again
March 2023 by Jess W
such a good asset to crouch end. i love painting my nails so im grateful that they stock ESSIE as a know many superdrugs dont
September 2022 by Darla J. Marquez
Nice store, but how rude is the people here!! First I asked for the price of a product and a blonde girl who was changing the prices told me I DON'T KNOW.Then I was looking for sunscreen 50 fps in powder (first time looking for it in the UK), so I asked a different person, a girl with blue hair suggested me a couple of CC creams 30 fps, I asked her for 50, she recommended me 15, I understand it's a mistake, english it's not my first language so I said Five-Zero, and she keep on recommending creams With sunscreen. I just wanted the sunscreen and IN POWDER.Then a guy approached to me and saying, sunscreens are in a different place, he took me to the nivea sunscreens. I ask again: I'm looking for sunscreen in powder and he very sassy replied: this is all we have left for summer sweetie, and left.God!! It was so frustrating This is not a summer thing, I have melasma and I have to use sunscreen every single day.The only nice person there was Fariha, when I paid.
August 2022 by Samireh Davies
I usually go to Superdrug for my eyebrows and the therapist Lily is very polite and professional. The rest of the staff are respectful enough and help find the products if you ask them. However there is one young lady in short hair who usually is at the till and she somehow always forgets to add the points on your card or deduct the NHS discount and when requested to do so, she either does it reluctantly or says the machine is not working. Another thing I?ve noticed about this lady is that she tends to be very polite and friendly with male customers but doesn?t extend the same courtesy to women specially if they are not White. I think these staff can benefit from regular training in customer service.
August 2022 by andy lee
good service, but sometimes they add/put extra products in your bag at the check out. happened to me twice. when i came home i realised that there was an eyeliner in my bag that i have not purchased. next time this happens again i will write down the cashiers name.
August 2022 by Clare Auchterlonie
5 stars for the lady who does eyebrows. She?s friendly, kind and does a great job.3 for the rest of the store.. staff are fairly friendly, store has wide selection and is tidy but the hard sell to buy ?on offer? items at the till is annoying / exhausting.
July 2022 by Morgan Alexis
Lovely fragrance adviser Megan helped my choose a gift. Polite, friendly and professional
July 2022 by irene bryant
Love this place and love the great deals they always have.
June 2022 by May Cheung
I like this store, staff are usually at the entrance to greet you and hand you a basket, good ploy to encourage you to buy more!\\n\\nThe shop floor is generally tidy, there's a brow bar in the back of the store too, but rarely busy.\\n\\nLots of good offers too!\\n\\nOnly downside is when you're waiting in the queue and staff are oblivious and chatting away, either face to face or via their headsets to one another.\\n\\nDon't serve me if you're just going to have a chinwag. It's very unprofessional and rude, young man!
April 2022 by Marie Vaughan
This is a great little store I'm glad we have it in crouch end.
March 2022 by Steven Ferreira
I came in soaking wet from the rain and this lovely lady Fariha came straight up and helped with me and with my belongings that were wet. She put me in the right direction in what I was looking for.
