February 2024 by Sam Ashley
Great local pharmacy I have used them professional and personally for the last 8 years and they are stem welt efficient , friendly and knowledgeable !
February 2024 by Maria F R
The pharmacist and his wife were very helpful with my prescription. Thank you!
February 2024 by Sophia L
Utterly incompetent and unhelpful.I have a repeat prescription. I?ve had to ask them to release it back in to the system almost every month and collect from elsewhere.Further, after answering the phone on a Saturday afternoon I was informed I had to wait until Monday for them to do me the pleasure of releasing the prescription.Not very helpful when I have long and busy working hours, so can only attend to these jobs at weekends, after 12pm. Quite confusing too, answering the phone and asking for my name etc, but saying they?re not at work so can?t help me.Every month, they claim they can?t get hold of stock. Which I find strange, considering I can find pharmacies elsewhere that do.After now figuring out how to change my nominated pharmacy, hopefully this nightmare won?t happen in future as I won?t be doing business at Frost Chemist ever again.Steer clear if you rely on repeat prescriptions and weekend accessibility.
January 2024 by Anthony Arblaster
A fantastic family run chemist who go above and beyond looking after their patients. Cannot recommend highly enough.
December 2023 by Healthily Sceptical
Ran by an older couple, very lovely people ,old.school. very conscientious about the planet so bring your own bag.
August 2022 by Emil Bjorkdahl
The family running this pharmacy is absolutely incredibly helpful and goes above and beyond to help you out with whatever you need. I highly recommend changing your high street pharmacist to Frost for a warm, welcoming and friendly service.
June 2022 by Naomi Nightingale
This is a fantastic family-run chemist. Their customer service is excellent, they are friendly, incredibly helpful, and knowledgeable. I'd highly recommend!
June 2022 by Erica Buist
Please believe the reviews that say the pharmacist is rude and disrespectful. It was a hideous experience. He screamed at me down the phone while I cried and begged him to stop shouting. The reason? I had my dog AND I had covid so I called and asked if he could bring the LFTs to the door, on the very last day they were available. You know, so I wouldn?t risk infecting him with a deadly virus. You?d think I?d asked him to give me his house for a weekend rave, not walk three metres to a door to pass through a box - to protect HIM. I tried to calm him down and explain but he kept yelling over me, threatening to hang up if I ?didn?t listen? and then yelling the same thing over and over, ?You have to come in! I?m busy!? Part of me hopes things improve for him and he?s obviously deeply unhappy but another part of me hopes he steps barefoot on Lego every day for a year. Anyway, there are much better pharmacies round the corner, fully recommend you go there.
January 2022 by Gabi Borbely
The pharmacist is always very helpful and friendly!
January 2022 by Diane thai
Always a fast and friendly service.
January 2022 by Jo_han_nes Secuya
I don't know the pharmacist name but I have been his customer for a long time. Good service and very friendly.
January 2022 by simona pejcinovska
Rude, rude , rude ! Entered the pharmacy, just happen to forget my mask at home cause i went for a walk outside due to having very bad migraine pain. Walked in the pharmacy and fully aware that i don't have my mask on, i instantly covered my face with my shirt and i wanted to buy medicine for my migraines. HOWEVER, that didn't happen. Pharmacist or whatever is HE didn't even say hi, straight away CAME with the question, do you have a mask ? It was quite obvious that i don't, that's why i covered my face! HE REFUSED TO SERVE ME EVENTHOUGH I COVERED MY FACE!Also, i am working in a pharmacy for long time and on the way to become a registered pharmacist as well, surely wouldn't expect that kind of service! I am not a regular customer, but does that make me less important ? TERRIBLE IS ALL I CAN SAY.
January 2022 by Chris England
Malin the pharmacist is a star. Knows my wife and myself by name and always will go the extra mile to help his customers. We're lucky to have them
December 2021 by Charlie Legg
I could not recommend this pharmacy enough; the customer service is spectacular and I was helped with clear and concise advice. Very pleased to have this as my local pharmacy!
September 2021 by Kayci Graham
Not the best experience when walking into the frost pharmacy this evening, called the shop before leaving my house to collect my mums prescription that she urgently needed, when walking into the shop I was not greeted but asked to put on a mask, I am exempt but I had ? conveniently? dropped it on the floor before entering, the pharmacists wife told me to come back tomorrow and that she cannot help me because there was no time all because I didn't have change to buy a mask. I was only there to collect medication and asked the lady to meet me at the door as another alternative, however she chose to go back and forth with me before the pharmacist told her to get back to work. Frost pharmacy i understand that there are still certain guidelines depending on the shop however this could have been prevented as this is our local pharmacy and have never been told to bring a certain resources to collect medication and when a customer calls with a general enquiry and lets you know they?re on their was to collect you could let them know that.
