March 2024 by Paula Carter
Absolutely awful customer service. Don?t buy anything from here! I bought this for my grandson. There?s no instructions in English! The parts don?t fit together so it?s impossible to assemble. When I asked the store for help they told me to get someone else to put it together and were completely unhelpful. I can?t even get a refund because I bought it at Christmas. Now my grandson is old enough to use it, he can?t. I?ve got a totally useless piece of plastic now!!!
January 2024 by C ?Flatmetal22?
Going into this shop was a mistake.Couple of the staff are shockers.Review your employees, how they act at work & what they say.If i was management I'd have sacked half of them
January 2024 by Lamar D
Lauren was very knowledgeable and helpful. Thank you
December 2023 by Ifeyecouldpaint
Staff are just so rude was called a liar bullied and belittled by one member of staff today I took my money and myself elsewhere will never visit this place again avoid at all cost
October 2023 by Iesha Sabat
I visited the store on Tuesday evening it was my first time visiting this store and the range was amazing I was very pleased. There was a lady working there (I believe her name is Lisa) who was very busy at the time but took the time out to stop and help me. She was very nice and helpful. Overall great customer service and great variety. Will be returning again.
September 2023 by Dean Wright
This toys store are terrible I brought my son a vibrating gaming chair for he?s birthday with all the speakers and it don?t vibrate and all the speakers don?t work and all they said to me we don?t do refunds you have to clear it with smyths customer services even tho I have the receipt for my purchase of the product.
May 2023 by Frederick White
Very good experience. Quick service at the collection point.
May 2023 by Alan Larkin
Was clean and tidy well stocked. Found the staff not really helpful looked like the management and their colleagues all round the entrance having a chat. While being served had to pack our own goods even though we paid for a bag. Was asked to take basket for them even though number of staff were standing around not doing anything.
May 2023 by lee caulfield
Excellent choice of toys and baby equipment
April 2023 by Google user
Was clean and tidy well stocked. Found the staff not really helpful looked like the management and their colleagues all round the entrance having a chat. While being served had to pack our own goods even though we paid for a bag. Was asked to take basket for them even though number of staff were standing around not doing anything.
April 2023 by J James
Large store, well stocked, friendly staff, was served by Charlotte who was very Friendly and helpful.
March 2023 by Petya Stoyanova
So nice shop for children
November 2022 by Crafty G
Served by Margaret today, every time I have been served by her she has been friendly, helpful and happy making the experience a much nicer one. Lovely to see someone enjoying their job and doing it well.
October 2022 by Marina Blakytna
Very goos shop! Huge variaty of toys, good prices. Will come again.
October 2022 by Alana Ress
A huge selection of dolls for every taste, which will appeal not only to children, but also to adults.