November 2023 by Danielle Jones
AWFUL DO NOT EAT HERE!What a horrible horrible company!They don't deliver on time (waited 1.5 hours) they lie about why, and where you food is, one minute it's on its way, the next it's in the kitchen. They don't deliver one of the items without letting you know (so you might choose something else in it it's place) and then, here's the icing on the cake... They only give a partial refund! That's stealing for God's sake, I didn't get my onion bhaji OR the full money back for it!They hang up on you when you call to complain. They're SO rude.The food was TERRIBLE.And this is only what happened to me, tonight they've done the same thing to my Dad! After being hung up on several times over a 1. 5 hour period he never even got his food at all! Absolutely outrageous.Minus 10 stars for this absolutely disgusting company.DO NOT ORDER HERE!
October 2023 by asma ahmed
I order a mixed grill£ £26 and butter chicken £11.95 . they send seekh kabab and chicken tikka instead of full grill as they run out chips , wings and lamb cubes. In butter chicken they just send 3/4 peices of cubes and rest is masala it?s not even worth for £4 but they charged £11.95.I rang and asked for refund , they said they can?t give refund but order food as compensation . After waiting 1.5 hours I msg ,their reply we can?t deliver as they have no delivery man. What a poor service and food they have.They don?t even deserve 1 star .
October 2023 by Sadiyah Zaman
This used to be our favourite restaurant in the area a couple of years ago but despite what it says on google it has now closed down. However, it still lets you make orders on the app which TAKES YOUR MONEY without anyway of getting it back. It's shameful how they have scammed us, and I can see from the comments, they have done this to other people. Such a disappointing end from very loyal customers.
October 2023 by Hello Me SS
Can?t believe people can be so rude expect the earth and then attack a business ! Whenever I have eaten there the food has been IMPECCABLE and VERY TASTY .People have no idea at all how hard it is to run a food business.As for the waiter that has left a review because he wasn?t paid for 2 weeks your lucky as most people in the country get paid 1 month in arrears. His review needs to be reported as it?s an employment issue and nothing to do with him being a customer.If people order a take away and it?s late it?s because the restaurant does good food and is busy !!!
October 2023 by Lorena Abarca Aguilar
The food was ok, but the place needs lots of improvement.The cleaning issue is urgent to sort out.The baskets were the naan were served were sticky and dirty. The glasses were smellyI'm not so picky but it's a shame that a place so big like that restaurant is not well maintain. The toilets were awful!! It looked like it wasn't cleaned for a while.
October 2023 by Denise Tang
Ordered food for delivery, payment taken. No food arrived. Called to ask where it was and was told it would be 30mins. Waiting 60mins, still nothing. Couldn't get through on the phone. Went to the restaurant to be told they cannot make my order as they are closed, yet there are people eating in the restaurant. When I questioned further it was clear they had no intention of calling to let us know. Took the payment though. After a heated argument they are making something. Who knows what we might get. Will NEVER order from here again.
September 2023 by Alex Honey
Had an amazing meal with great service, really tasty food. The kids loved the tandoori lamb chops so they didn't last long. They also loved the fresh Mango Lassi too.Our favourite dish was the lamb byrianiFirst time visiting but won't be our last ??
September 2023 by ANGRY PANDA 69
The quality is so disappointing now. Before it was so good, it was different.£2.50 for a CAN! there was nothing say about the size so for £2.50 I was expecting a bottle. I ordered chips and I got crisp instead they over cooked so much I got CRISP.
September 2023 by Positano1905
Dropped in for a quick lunch after booking table on the Fork, Food was very tasty and price very reasonable. Restaurant very basic however serves its purpose and will be back.
September 2023 by Brinda V
Will give all sorts of excuses for not delivering food and will not refund customers shockingly - avoid - untrustworthy
September 2023 by A M
PLEASE AVOID this place!!! I never write bad reviews, but not this time...I placed an order via uber eats, order arrived on time, but the driver was confused and wasn't sure which order was mine. I opened the first one in front of him and it wasn?t our. When I opened the second package, it didn't look like our order either. I called the "restaurant " while the driver was still waiting and they said that it was my order. When I fully opened it, it turned that they didn't have a fish tikka and gave me chicken wings instead without asking (my wife doesn't eat meat). Instead of 5 pieces lamb tikka, they gave me 5 pieces of chicken tikka. When I explained to the man over the phone he was very relaxed about it, and wasn't very helpful. I said in this case I will give them honest rewiew just to warn other customers... he replied, "OK, F..k off," then put the phone down on me. I really felt like going there myself to ask him to say that again...I called back, I believe someone else answered and told me that the person I spoke to is gone now. Man explained that they didn't have a fish and would give me some more next time and put the phone down also.NEVER AGAIN!!!
September 2023 by win task
Mostly ordered here for delivery. Nice food. Even tried couple of times to dine there with friends. Not happy with service. Big spacious place. Even best for weddings or other events.
August 2023 by Yas R
Pathetic service, placed an order which was first over an hour an 20 minutes late. They informed me via the app that the food had left, I then rang the restaurant as it still hadn't arrived. Only to be told the food was still sitting in the restaurant and they were still waiting for a driver. Then delivered to wrong address. Avoid these idiotic clowns.. you'll never get your order. Looking at the reviews the average wait time is 2 hrs.. even 1 star is too generous...
August 2023 by Yas R
Pathetic service, placed an order which was first over an hour an 20 minutes late. They informed me via the app that the food had left, I then rang the restaurant as it still hadn't arrived. Only to be told the food was still sitting in the restaurant and they were still waiting for a driver. Then delivered to wrong address. Avoid these idiotic clowns.. you'll never get your order. Looking at the reviews the average wait time is 2 hrs.. even 1 star is too generous...
July 2023 by Michael Mosengo
I dont like to complain but i want to make sure no one else experiences what i just had to experience. I placed an order at 6:07 through uber eats, was given a delivery time of 6:30 - 6:50.At 7pm i called the resturant as they opted out of uber drivers and choose their own drivers, so i asked how long my order will take, the man said 10 minutes the rider has just come so i said fine. I call back at 20 minutes past 7 and the guys attitude had chamged and he tells me stuff happens and he might be stuck in traffic, i ask him to check, he reluctantly does so, 7 minutes later he tells me the driver will be there in 5 minutes. Surely my food is cold right, he says no we no cooling bags. Cut a long story short i manged to get through to uber eats as the resturant stopped taking my calls after 7:30 they canceled my order. If this is the level of service your giving customers i dont want to eat your food because you clearly dont care! So whats to say you're not caring about the preparation, storage or handling of my food. I wish i could give them less stars because 1 star is too generousStay away !
