January 2024 by kavarde
Nice place. Could do with fixing some infrastructure I.e one corner ceiling. Relaxed atmosphere. Great coffee.
January 2024 by rowan black
Staff are lovely, my coffee is always perfect.
December 2023 by Ben Austin
What a weird cafe experience with the worst uninviting layout of seating. The type of baristas that wouldn't get work in quality establishments so they hire them in this cafe. The Eastern European woman (I think she's a woman, I shouldn't presume her gender) was rude and short tempered. If I was her boss, I'd show her a P45 immediately. She's not fit for public-facing hospitality roles.
December 2023 by Damla Yagmur K
Dark from outside but the lighting is good once you get in! Like your usual cafe Nero. Nice coffee and expensive selection of food and sweet stuff. Staff are always nice. Lots of seating available.Update: my local coffee shop I visit most mornings ?? I have stopped eating their apricot croissants (a shame) as I've had two that were undercooked. Coffee is always spot on though. Sometimes there is a queue but their service is good.
December 2023 by Krastyo Ruskov
Amazing service of two boys. We had coffee and some snacks. They offer a lovely Black Americano furthermore good atmosphere. Thanks!
December 2023 by Linda Lucraft
Visited this afternoon 12/12. Very poor service for take away coffee and cakes. Two young men slow, uncoordinated, poor communication skills one of them sullen -verging on rude and I arrived home to find a cake missing despite pointing them out.Very
December 2023 by Ali Khan
The lady at the till was very rude. Their internet wasn't working so had to use chip and pin which also didn't work but instead of apologising she just kept saying it's a fault at my end.
November 2023 by Musa Malik
Great service provided by Cameron. Great
November 2023 by Michael Selwyn (Lenzfrish99)
I've always enjoyed my visits to different parts of Caffè Nero including the one which is in my old stomping ground of Coulsdon!
October 2023 by N Eph
Every time I go to this Nero, the staff is smiley, welcoming, happy to serve me, present me with different options and checking that they got right what I asked for before paying. The atmosphere is cosy and it is a spacious cafe.Thank you!
September 2023 by ilahiOfficial
Best place to sit and enjoy your food in a peaceful environment.Service is excellent.You can sit with family or friends.Hot and cold food, both options available.
July 2023 by Charlotte Gogan
Lovely friendly and helpful staff. Hot drinks very good too ?
April 2023 by Tom Pedersen
Unfortunately this place has not been maintained for many years and it shows. Some staff members are not really interested in serving and people are therefore voting by going next door or other places. Very sad as it used to be a good coffee place.
April 2023 by Holly Kelly
coffee was ok but i got charged extra for cream on top which i have never experienced before in other places. still had 45 mins before closing but staff were sat elsewhere and had pushed in all the chairs making me question whether they were closing early. this made me feel a bit unwelcome and the cream i paid extra for ended up tasting gone off.
March 2023 by Pete Little
Lack of soft furnishings and a busy Saturday afternoon meant it was quite noisy. However the coffee was excellent, the chocolate fudge cake moist and delicious and the service from the batistas friendly and efficient.
