February 2024 by Neil Porro (Neil)
I find the men at the post office are helpful and friendly but there is one woman who works there now that has zero customer service. ZERO.every time I've used them, my parcel seems to go missing... Post office really need to investigate what's happening.
January 2024 by Anna Alexandrou
They need to update the opening hours on the website, which claims opened Saturday 9am. It's now 9:40am and the shutters are down. Looks like they open whenever they feel like it.
January 2024 by Talkingdrum103
How terrible can service possibly be? If you want to know the answer to that question visit the post office on Church Lane. How are these people still in business?
October 2023 by Paleeka Davda
Only good thing is they have an evri machine long queues and they sell expired food like biscuits and chocolate which I've pointed out to them several times. The staff say it's due to 'suppliers' but think they just want to get away with it
October 2023 by RedDed Seb
Never opens on time, don?t go unless you want to wait outside for the shop to open
October 2023 by Magul Shakoor
This place is never open on time. Always queues outside well after opening time!
September 2023 by Sonia bourne
It's 9am and they still close and I don't think they will open soon
July 2023 by Moira Godman
Clerk who assisted me last night was impatient and short with me. He also called me ?honey?. It?s a real shame because they?re usually so nice.
January 2023 by Janice Popoola
Excellent customer service , with a smile! Very helpful staff.
October 2022 by Richard Colchester
Absolutely terrible service. Staff didn't know what they were doing for postage. Then made me and several others wait for a very long time whilst serving others from behind us at the main till. Do not use this post office
August 2022 by Steven T. Hanley
THE WORST SERVICESO RUDEREFUSED TO TAKE AN ITEM TO POST AS THEY ALREADY HAD ALOT OF ITEMS BEHIND THE TILL WAITING FOR COLLECTION note: my item was the size of a DVD.DISGRACEFUL!
July 2022 by mywestafrican_id Demba
I am new to the area and for most part my interaction with staffs of the post office has been great. But there is a woman who works there; she unpleasant. I was travelling and need to get some 50 notes as it is better to travel with it to west Africa. I had to keep coming which made her ask me questions as to the source of funds. Mind you my first visit the money was paid to them with my bank card. My mum had given me 300 pounds as a travel gift I needed 50 pound notes. After the unpleasant drilling she gave me old 50s. I told her this is old, it might not be useful. She said take or live it, its money. I was rushing to the airport so disided to only change 100. I went on my trip to find that the money she gave me was not accepted any more. Been on my trip I had the chang it at a terable rates with the banks.
June 2022 by James Walters
I sell a fair bit on eBay so come to drop off a few parcels a day always prepaid so just need to be scanned. I don?t usually post weekends anymore, but every few weeks I?d have some to drop off on Saturday. Both online and the sign inside the shop state post office is open until 5pm Monday to Saturday. Came in early afternoon Saturday and was refused by a man I don?t see working in there much. I pointed out the signs are literally still above the counter saying they?re open until 5, he just said ?they?re wrong.? Not even anything remotely polite like ?sorry, we need to update them?. I wish shops would warn people in advance of upcoming changes to their opening times and immediately adjust their hours online and take down old in store opening time posters to replace with accurate ones to save people wasting their time. I?m very irritated about walking all the way there with parcels weighing a couple of kg and having to lug them back home again with no time to try drop them off anywhere else now
January 2022 by ratichon331
Were very helpful with all the questions I asked.
January 2022 by Syed Ahmed Reza
I find the men at the post office are helpful and friendly but there is one woman who works there now that has zero customer service. ZERO.Like the reviews below suggested. I actually dread going in there to find her. Rude attitude, no smiles, not helpful. It would be helpful to find out what days and times she works there so I can go in another time.
