March 2024 by Ruqayyah Ajmal
Unbelievable service they didn't let me buy a drink that I bought yesterday and today they didn't let me. unfriendly service
January 2024 by Jily M
Terrible !! Workers are all rude and lacks diversity. Came in last week the worker started screaming ?sita there?s a big mouse in here? which put off a lot of customers because now we know they have rats. They tried chasing it but it went deeper into the shop. Also the security guard is useless Everytime I come in he?s always following me around despite seeing an elderly man steal he rather follow me. Whenever I pass the shop I just see him on his phone not paying attention. As soon as I come in he wants to start working. YOU NEED TO CHANGE THE STAFF ASAP!!
January 2024 by Steve David Christopher
Lovely staff! Convenient. Well worth a visit for your shopping needs.
October 2023 by Jolie Robinson
Rude staff. Always short of staff and looks like a family business that is run by the father as the manager, wife, brothers, sisters and kids. Lack of diversity and you can clearly see it. Very rude staff who lack customer service experience. In several occasions when I am shopping there, they will be no one on the till, and I will be standing there for a few minutes without assistance, but I can see staff wondering around stocking the shelves and just ignore me standing.There is 2 or 3 self checkup tills and when the robot inside the self checkout blocks you no one comes to speak to it.In 2 different occasions I went there and was asking a female staff a question about where to find something, she just ignored me and walk away, and she repeat the same reaction a few months when I returned there.Not a pleasant place to shop.
August 2023 by T P
Really poor customer service. There is an older Sri Lankan man who is suppose to be a duty manager but cannot solve any issues. He is rude and does not know what customer service is. Some staff need more training.
August 2023 by lewis duarte
Customer service...not sure the staff know what it means. Most unpleasant bunch of people I've come across.
May 2023 by Emma Cook
Unbelievably rude staff, worse customer service I have ever received. Staff don?t seem to want to work there. Please get better more competent staff
May 2023 by E C
Unbelievably rude staff, worse customer service I have ever received. Staff don?t seem to want to work there. Please get better more competent staff
April 2023 by ChloeJ Kai
Any time I've ordered from here something is always missing or wrong item sent. Today my fiance ordered and he go brown bacon with one open and item sent we didn't ordered and wanted a refund for.
March 2023 by Paleeka Davda
The rudest most incompetent person at the till! Their Evri service is a joke. She seemed unwilling to do anything to help when my barcode wouldn't scan didn't offer a solution just started arguing with me with the same moot point for 5 mins. Served other customers even though I had waited. Had to ask her to restart her machine she refused to try another one, they have no tape in the store, rude sarcastic, literally the worst service I've ever had in a "community" style store. Not sure how the staff get hired. The store overall is overpriced and not worth it. Avoid at all costs.
December 2022 by Petrica Mocanu
Am going there 6 days a week is never nobody at the cashier when I call them they get rude and tell me to use self service but am buying every day cigarettes croissants drinks and lottery tickets bit they never had this is always the excuse not to come at the till: LOTTERY DOESN'T WORK I DON'T HAVE BENSON every day very rude lady's
December 2022 by Dawid D
Absolutely useless store, half of the shelves are always empty.The staff seem to be doing everything to not do anything.When you ask for someone at the till, you are ridiculed and told to use the self checkout even though you might need tobacco.Very rude and lazy staff contribute to the shortages found at this store.I had asked Food Standards Agency to investigate some of the ham and chicken products at this store. Always smells off, maybe due to the fact the staff are also too lazy to close the fridges after the customers.Absolutely avoid at all cost.
December 2022 by Ionut-Alexandru Popa
the staff is never at the cash register, when you call them you have to scream in the store to be heard and they have no interest in the customers. you call them and they laugh
September 2022 by Ahat Aht
This is the nearest grocery store to me. Staff are generally pleasant. The issue I have is they always have green banana's or too ripe. Never right. Since Brexit there is less variety of products and there is always a shortage of staff with long lines and one person serving. Other than that, fine for basic items. Opens early and closes late. They have a lot of issues recently with shoplifters! Happened once when I was in there which was scary but they have installed more security cameras now.
July 2022 by Mark Lidbetter
2 members of staff queuing half way up the shop no self service working 1 doing online shopping and 1 serving this shop needs sorting out not good for the Co-op one lady said if we walked out without paying 5 members of staff would be chasing up the road
