March 2024 by Mr I
The most unprofessional unreliable pharmacy I have ever dealt with. Staff are rude and customer service is non existent. I have been meaning to leave a review about them for a while and after my last visit here this is what happened: i handed in a prescription and went to collect it the next day. They tell me they only have 1 of the 2 medications and that the other will be ready to collect the next day. I explain that its urgent and that i will definitely need the medication as it was for a respiratory condition. I asked if it will definitely be ready the next day or not as if not i can take the prescription to another pharmacy and collect it. Again they reassure me and promise it will be ready to collect the next day. So it's now day 3, and sure enough, it still isn't ready. 2 days later, it still isn't ready. In the end, i demanded my prescription and took it to another pharmacy up the road, and thankfully my medication was ready within 20 mins. What a waste of time this place should be closed down as they make promises regarding meds and let u down which has a serious effect on patients. They just got to be honest with people as lieing about medication for sales/profit is a serious matter. Also this is just based on my last visit as mentioned I have had bad experiences with this place on at least 10 separate occasions - FA STRANGE indeed ?
November 2023 by jade
Staff were friendly and I received the quickest most pain free vaccine I've ever been given. . As someone who doesn't like needles I really appreciated that
October 2023 by m london
Local pharmacy also for flu and COVID jabs. The Central booking system was messy the day I was there and they do allow the occasional walk ins for both jabs. Even though my appointment was reasonably on time, one can expect slight delays. Friendly people especially the pharmacist.
September 2023 by Ahmet Sahin
I been using this pharmacy for long time and it's the best pharmacy in clapton staff always pilote and friendly and my order is always on time. Thank you.
August 2023 by Ian Gudgin
I have used this chemists for over 20 years and I have never had a bad experience. They are always friendly, polite and helpful. What more can you ask for???
July 2023 by Dee Clarke
Getting worse,1 staff member hasn't got a clue,takes 3 people to ask about medication,been a customer for 20yrs,not impressed continuously repeating myself
June 2023 by Sean O C
The lady who works there is nice, didn't have what I needed yesterday so ordered it in. Bit more spenny than boots but it's local :)
June 2023 by Jen McColl
I use this chemist frequently and the staff are always helpful and caring
February 2023 by Chelsea Star
Rude! Arrogant! Chemist should close or management change I was left in tears!
January 2023 by Pauline Brown
YES STAFFS VERY GOOD TO SHOP I AM HAPPY TO GO THRRE..
November 2022 by Zainah N
Rude and make you leave the pharmacy upset, theres a fine line of speaking to someone. Ive had issue on 3 occasions with different situations with the same female staff. Instead of trying to negotiate or understand towards the issue or before you are able to even say anything always speaks in a manner to pick an argument I'm not sure if it's genuine lack of politeness or just arrogance thinking nobody would say anything and she can speak to customers how she pleases. However pharmacist/manager is very polite and deals with the complaints or any medical enquiry in a very nice manner and has always apologises on behalf, he doesnt need to its not his fault.
August 2022 by Clare McKenzie
The staff here are always so lovely and genuinely seem to care a lot about their patients
May 2022 by ayaz S
.. I have very good experience with the pharmacy.. Specially Mr Mohan is very nice person and and very helpful.. I will suggest to my friends and relatives..
May 2022 by Mei Mei
AVOID. Abysmal customer service. Rude. Unhelpful. Dismissive.I'd suggest having someone who cares about people on the front desk and is eager to help and solve the issue rather outright tell them they're wrong when they're not. It's mind boggling to me that staff working in health are so ignorant of customers' mental wellbeing and how damaging the way they talk to customers can be!
April 2022 by paul sammut
Brilliant Staff. I've been going here for years and the women who work here are always friendly and have gone out of their way to be genuinely helpful.
