December 2023 by Jon Megan
A very good store with Waitrose goods which are always excellent. Rather good venison steaks here. By the way this is in Battersea, not Clapham ?. And prices are coming down so it's a convenient shop as time advances. And the turkey crown is amazing this year.
October 2023 by ALTAF HUSSAIN
One of the best staff I?ve ever worked with (Night shift)
October 2023 by Shkumbin Sadrijaj
I go shopping at this store at least once every week as I work as a gardener at The Chase in Clapham Common and I have dirty clothes on but the security at this store makes me feel so uncomfortable because they assume I?m there to steal food.All I want to do is, get some food and go home and relax after a very long day at work.Those guys ( security) need retraining to really be able to see who steals and who doesn?t.Just because I?m not wearing a suit or something expensive, it doesn?t mean I?m different from everyone else who does. If there was a minus on ratings I would give this store a minus 5 star rating just for this.
October 2023 by Jenny Schiano
Hi, I'm shocked at what happened tonight at Waitrose Clapham Junction. I usually buy food for myself after work. Tonight I rushed in and put my bag on the floor to see if my electronic cigarette was working. An employee, seeing me, immediately called a boy I think it was a manager who rudely told me I couldn't smoke!!!! but I wasn't smoking!!!! the manager's behavior was completely professional, plus he told me that I shouldn't go back to the store again!!!! I would like an explanation for all this. I would like to understand why she shouted at me and had the man who was at the entrance check me!!!! how little professionalism.
October 2023 by John H
Awful customer service, the employees cannot even attempt anything close to a customer focused experience to help anyone when looking for items! I asked someone for help and there was no dialogue at all they just pointed a finger for further down the aisle and went back to her headset. Like I was an inconvenience.... Very poor ....
October 2023 by mike
I am loving this store...great service, happy staff, good prices, lots of options.
September 2023 by Viva Lansiquot
Love this waitrose, have amazing yellow sticker bargins throughout the day. Plenty of tills. Staff are always helpful.
August 2023 by Joy Fisk
Happy helpful staff a pleasure to shop here ?
August 2023 by Alex Leung
Gill from the fresh meat counter is really friendly. She demonstrates the excellent Waitrose customer service.
June 2023 by Marie Hindmarch
Only one manned till open which was a pain. I couldn't be bothered to use a card for 80pence and all their do it yourself tills are card only.
May 2023 by The Boy From The Wild (Peter Meyer)
Ethan helped try incredibly hard to sort out Deliveroo who messed up the delivery (again). I got someone else?s order sadly and had reorder but I only did it because of him. He went above and beyond and this guy deserves a promotion and called me back a few times to reassure me. Great service by him for the brand of Waitrose.
May 2023 by C J
The only problem with this shop is that since the pandemic, the shifts and roles of the workers have changed or reduced. This shop has lovely, kind and helpful staff and great food, even if some is a little pricey. Great cake collection, it's just the spirit of the shop is gone, especially with the self service machines replacing people. Whoa, soon it will be like I Robot or something...
April 2023 by C
The only problem with this shop is that since the pandemic, the shifts and roles of the workers have changed or reduced. This shop has lovely, kind and helpful staff and great food, even if some is a little pricey. Great cake collection, it's just the spirit of the shop is gone, especially with the self service machines replacing people. Whoa, soon it will be like I Robot or something...
April 2023 by cj
The only problem with this shop is that since the pandemic, the shifts and roles of the workers have changed or reduced. This shop has lovely, kind and helpful staff and great food, even if some is a little pricey. Great cake collection, it's just the spirit of the shop is gone, especially with the self service machines replacing people. Whoa, soon it will be like I Robot or something...
January 2023 by Navnav Moustafa
Refused to return the cat food and was so rude for no reason, very racist attitude.
