March 2024 by Daniella Concessio
First time trying it out here, all I can say is that the starters we had ordered was good, however some food was a bit soggy and fried rice was just bland. For the toilets had to walk through their basement and storage for it. From the past reviews of other people, that bell/ chime at the door gets annoying!
March 2024 by David
Amazing food and serviceKid-friendliness: Probably not great for children in the evenings
March 2024 by Margaret Mits
Descent food however it took us nearly an hour to be served as they give priority to deliveries and take aways. The waitor was nice , the waitress was more of upsaling food that we didn't want to have. I tried the same food in Thailand, it didn't feel the same.
March 2024 by Virinder Gill
Ordered on Deliveroo.Vegetable spring rolls were delicious. However, the Fried Rice with Vegetables was overdosed with salt and I could only manage a few mouthfuls. In the bin it went! Torthai, you should be able to get the basics right when it comes to seasoning. What were you trying to do, poison me?!! ? Disappointed as have ordered from Torthai in the past.
March 2024 by Emerson Garcia
I have ordered several times and giving my feedback about food quality and portions size, they know already via written feedback calls and via delivery services, nothing changes and im out not ordering
March 2024 by rosette de leon
Nice food and friendly
March 2024 by Mohana Rajaratnam
Our dinner at Tor Thai in Chiswick was an extremely unpleasant experience as we were seated by the front door. The restaurant was very drafty and there was the most annoying loud wind chime by the door. Being seated close to the exit, we had to tolerate the cold draft and the irritating wind chime whenever the door opened to hand over take outs to the delivery men. We mentioned the draft and the wind chime to a waitress who passed it on to her manger who did nothing about it and did not even come up to us to say something. The restaurant was small and cramped and it was not unusual for the busy staff to knock against the customer?s chairs and coats as they rushed about. Apart from the noisy wind chime, we could hear the dishes being stacked! I am very familiar with Thai food and can recognise good food! Sadly, this did not meet expectations!
February 2024 by Barbara Dickson
I've been coming here for years & I tend to order pickup or delivery more often than eating in, but I do eat in from time to time. Something has changed for the worse, they used to be great with very authentic Thai food but lately everything tastes bad. Last night we picked up food, it was all terrible & the last 2 times we got delivery it was also awful. Too much salt, incorrect flavours - did they sell the business & the new owners cook awful food or did they get a new chef that is awful?Last night we had Fish Cakes that were the most rubbery & tough I've ever had in the world! Very salty too. The Duck Rolls were not done properly, reminded me of a Chinese style spring roll instead of a Thai version which is very different. Penang Curry was watery & flavourless while it should be thick & creamy with coconut cream but it definitely wasn't. Also even the rice was short grain which is typically Chinese - this restaurant never used to use short grain for their meals. The contents of the curry was meager, very few vegetables. Lastly the Tamarind Duck is usually a stir fry, this time it came out roasted & covered in deep fried crispy onions, which made the flavour just yuck. I see a lot of reviews saying they won't return & I'm one of them now.
February 2024 by Alisha Malhotra
Staff were amazing, so friendly and speedy service. The main course massaman was soooo salty, it wasn?t great. The starters were top notch. I don?t think we will return given the other reviews and our experience with the main course, honestly I?m concerned about my dehydration from the salt over the next 12 hours.
January 2024 by Nataliya Fedchak
I ordered Tom Yam and Dim Sum. Dim Sums were those you can buy at the supermarket frozen. It?s not authentic Thai food at all and Shame to serve people with the supermarket food. I also asked the waiter how they cook dim sums and couldn?t get any comprehensible reply . Tom Yam was brought without rice which I had to order separately. It?s never the case in authentic Thai place
January 2024 by Goga Markovic
This was a delivery order. I ordered my favourite meal, Pad Thai - but I can?t say that I liked their version. I wouldn?t be ordering this with them any more. The service was fast and it was nicely packed, but the meal wasn?t tasty. And this is my favourite meal for more than 20 years so, yes, I have tried it in many restaurants.
January 2024 by Kevin Cole
Great experience, very recommendable!
January 2024 by Elena Parolin
We had our Christmas Eve dinner here. Everything was really good! The waitress was really nice. I recommend the duck and the banana fritter! Merry Christmas!
December 2023 by 975Jimbo
Ate here after a long day in London. Food was excellent, service very friendly, and prices very acceptable. Service was very quick, which suited us as we were hungry and tired, but may have been a bit too fast if we?d wanted to make an evening of it.
December 2023 by Rachel Keaveney
The fixed lunch price displayed on their website was incorrect, and we ended up paying quite a bit more. Portions were a bit mean and our waiter seemed unhappy to have us in the restaurant.